Cece Lilly
GBNo one showed up or called me… No one showed up or called me for my scheduled appointment. I’ve been getting several maintenance services done by one mechanic and each time something else is wrong with the car. It’s an older car so I understand maintenance is needed but the companies communication is awful. Constantly told someone would call me back and no one does. Everyone acts aloof. Mechanic has cancelled or no showed 3 times. I’m not happy at all. Just want to finish the service I’m paying for and be done. Heather has tried to rectify things on her end but it seems to always fall flat because no one within the company communicates to each other.
MR JOHN WATTS
GBi wouldnt waste my time these people… i wouldnt waste my time these people had it booked in weeks friday before bank holiday for starter motor replacement,rang me morning say all mechanics off bad rubbish,then said might be able get me in following week if they wernt all still bad,my opinion use who can fix my car,never get let down off them.zero star
Corina Owen
GBSo happy with this service So happy with this service. The mechanic came out within 2 hours of my phone call, was so friendly and got my car diagnosed and fixed within half an hour. Very affordable and easy to work with. Thank you for being reliable!
Kathy Birks
GBCibsumers Beware of unethical practices Beware! Goodhood is not "good". They practice unfair business practices toward their customers. . My first mobile appointment was a no show. The Goodhood employee did not call,text or email that he would not show up within the four hour window. But they charge $76.00 if you,the customer cancel yoyr appointment. Your credit is required up front. A second appointment for the no show was set for 2days later. The mechanic completed the repairs. The next day while driving, the very same symptoms appeared again 100%. A follow up appointment set again, 2 days later. After a 3 hour inspection, I was told engine light now off and vehicle no longer running sluggish. That's weird since per mechanic said he did not do anything....But I was charged another $90 inspection & diagnostic fee. I did not ask for the diagnostic since he just did one last week. It is apparent the mechanic tweaked or adjusted something...But apparently must charge fee for coming to inspect his work? Not good. I was hoping to use in future...It is No for me.
Debby Art
GBEXCELLENT SERVICE!!! After dealing with a few mechanics who… After dealing with a few mechanics who were dishonest, did not do good work and overcharged me, I found Fix My Car. Teresa was beyond excellent in finding the perfect mechanic for me, Phillip. He is a gifted, amazing, experienced master mechanic. He did a thorough diagnosis on my car and had the immediate problem fixed in less than 45 minutes. I give both Teresa and Phillip 5 stars ⭐⭐⭐⭐⭐ for beyond EXCELLENT service. Extremely affordable and honest work. I am just delighted. Thank you Fix My Car! You literally saved my life 🤗❤