I have a few bikes from Himiway I have a few bikes from Himiway. Cruiser step thru and zebra step thru. Bikes are strong. Recently I needed replacement controller but because some regulations, they had to tune the power down. Leo and his team always seem to respond very quickly and is helping me to figure out a solution.

Stay away from this company: still waiting for refund! Website was showing delivery within 2 weeks when I placed my order. After two weeks, I asked for news. I was told it would be late by 1 month. 1 month later, I asked again and was told delivery would come within 3-4 weeks. I lost trust and therefore cancelled my order. According to their sales and conditions, this should have been no issue… unfortunately, customer service suddenly stopped replying to my emails and sent the bike to force me to keep my order. After many emails confirming I would not change my mind and asking for my money back, they informed me that they wait for bike return to reimburse me. 4 weeks later, I still wait for my refund whereas the transporter confirmed the bike had been returned to them. Stay away from this company: customer service is very bad, and so far they are dangerously close to be a fraude! If you have issues, you can use the PayPal purchase protection, though I still wait for their feedback. Note that Himiway will try to ask many times to cancel this procedure, don’t !

Works on the tough trails I've just ridden my new Cruiser on some trails I cannot clean on my MTB. It did everything with ease. I think there need be more online videos showing this type riding. I think there are other bike options that might be lighter or with better suspension or with better power delivery, but The Cruiser is less than half their price. One note on its battery life: I rode all morning, adding ever-more additional difficult trails because of the bike's efficiency. After all this, my battery indicator had only reduced from 5 bars to 4 and the recharge was done in just a few hours before bedtime. This is really practical and fun and I'm afraid my main MTB is going to stay in the garage.

This is my second Himiway Cruiser… This is my second Himiway Cruiser purchased. I love the bike so much that my wife wanted to experience the joy too. The ride is very comfortable for me as I am 6'6"tall and weigh about 275lbs, the bike has no problems hauling me around. Highly reccomend this Himiway cruiser for anyone wanting a great ride at a great price.

This is the worst company I’ve ever… This is the worst company I’ve ever dealt with in my life