No issues with bike at all No issues with bike at all The support helped twice quickly and to my satisfaction I am not mechanical and they talked me through the rough spots Bike is reliable and fun to ride Highly recommend

AVOID - Chinese company with a fake UK address For everyone who is being fooled,as by miself, with their web page reviews(I left this exactly review there but gues what? Was removed!), this is my nightmare experience: I ordered and paid in full by card, a "Himiway Big Dog" bicycle, on 22/03/2024. The website says it is in stock and will take 3 to 4 days to process the order and they will send me a delivery tracking number within 5 days of the purchase. Since that day, I sent many emails requesting a confirmation of the shipment date, and the tracking number, but only on 03/04/2024 they said it was scheduled to ship on 05/04/2024, but Today is 09/04/2024 and they still not shipped my bike, and they stopped replying my emails. Every email exchanged is another pain in the a**, I've been treated as an idiot. This is by far, the worst experience after sale I ever had after buying something so expensive as this one. They really don't care about you after getting your money. Simply don't trust them, they will deceive you with inconclusive emails and never provide a simple straight answer. I am really scared to request a refund because it will probably take months of useless emails, and an empty account and without a bike. I'm literaly furious and on fumes here. If you want to shorten your life, with anger and anguish, go ahead and buy at your own risk and at your own regret, just never say you wasn't advised. Don't think it will not happen to you, because IT WILL.

I am 70 years old and I used to ride my… I am 70 years old and I used to ride my regular bike around in my 50s and 60s but it became to be much harder to go as far. So I got my big dog and now I can go places I haven’t been in a long time .

Works on the tough trails I've just ridden my new Cruiser on some trails I cannot clean on my MTB. It did everything with ease. I think there need be more online videos showing this type riding. I think there are other bike options that might be lighter or with better suspension or with better power delivery, but The Cruiser is less than half their price. One note on its battery life: I rode all morning, adding ever-more additional difficult trails because of the bike's efficiency. After all this, my battery indicator had only reduced from 5 bars to 4 and the recharge was done in just a few hours before bedtime. This is really practical and fun and I'm afraid my main MTB is going to stay in the garage.

Honors their warranty! My Himiway Zebra started making a noise and vibrations from the motor. I contacted support and they had a new motor to me in a week and I was back in the saddle again. I so appreciate the good service and feel good about my purchase. So many Ebike companies don’t warranty their products well, we’ve all heard the stories. Well, I can tell you, you’re safe with Himiway from my experience.