This is the worst company I’ve ever… This is the worst company I’ve ever dealt with in my life

It's got some kick baby! Love this bike! I really have no negatives other than recommending everyone to reprogram the power delivery. It just comes on too strong to start with and makes your eyes bug out! Not so good if you wear glasses! Otherwise it is a great bike with no issues at all.

Honors their warranty! My Himiway Zebra started making a noise and vibrations from the motor. I contacted support and they had a new motor to me in a week and I was back in the saddle again. I so appreciate the good service and feel good about my purchase. So many Ebike companies don’t warranty their products well, we’ve all heard the stories. Well, I can tell you, you’re safe with Himiway from my experience.

Not a happy camper I got hit with a $125.00 transaction fee from my credit card company for a cross-border transaction after the fact. It would have been nice if a person had been made aware that this could happen and a person should check with your credit card company before a purchase. Had two inner tubes split open in the first one hundred twenty miles. Himiway said they would send new inner tubes for $9.00 for shipping each time. Purchased an extra battery for the Escape Pro for $550.00 and maybe cycled the battery five times and it quit taking a charge. That costs another $80.00 for the shipping per warranty rules. This is turning into one big money pit. Right now I am afraid to go more than ten miles away from home and I will be stranded on the roadside somewhere. I added a rear rack to carry the extra battery and other things, which shifted the center of gravity up high enough to make the Escape Pro very unstable. I could go on, but I will stop right here, not a happy camper.

I am 70 years old and I used to ride my… I am 70 years old and I used to ride my regular bike around in my 50s and 60s but it became to be much harder to go as far. So I got my big dog and now I can go places I haven’t been in a long time .