Stay away from this company: still waiting for refund! Website was showing delivery within 2 weeks when I placed my order. After two weeks, I asked for news. I was told it would be late by 1 month. 1 month later, I asked again and was told delivery would come within 3-4 weeks. I lost trust and therefore cancelled my order. According to their sales and conditions, this should have been no issue… unfortunately, customer service suddenly stopped replying to my emails and sent the bike to force me to keep my order. After many emails confirming I would not change my mind and asking for my money back, they informed me that they wait for bike return to reimburse me. 4 weeks later, I still wait for my refund whereas the transporter confirmed the bike had been returned to them. Stay away from this company: customer service is very bad, and so far they are dangerously close to be a fraude! If you have issues, you can use the PayPal purchase protection, though I still wait for their feedback. Note that Himiway will try to ask many times to cancel this procedure, don’t !

Not a happy camper I got hit with a $125.00 transaction fee from my credit card company for a cross-border transaction after the fact. It would have been nice if a person had been made aware that this could happen and a person should check with your credit card company before a purchase. Had two inner tubes split open in the first one hundred twenty miles. Himiway said they would send new inner tubes for $9.00 for shipping each time. Purchased an extra battery for the Escape Pro for $550.00 and maybe cycled the battery five times and it quit taking a charge. That costs another $80.00 for the shipping per warranty rules. This is turning into one big money pit. Right now I am afraid to go more than ten miles away from home and I will be stranded on the roadside somewhere. I added a rear rack to carry the extra battery and other things, which shifted the center of gravity up high enough to make the Escape Pro very unstable. I could go on, but I will stop right here, not a happy camper.

Great Bike for riding on or off road. After research I decided on the Himiway Cruiser, with the 4" tires and powerful motor it makes riding easy. I ride it every day for at least 10 miles, even in the dark with the integral lights it's great. On or off the road, riding is easy and fun especially with the front fork suspension making light of rough terrain. The Himiway employees have been great answering any questions and responding fast to any emails. Great Bike. Would definitely recommend it.

This is my second Himiway Cruiser… This is my second Himiway Cruiser purchased. I love the bike so much that my wife wanted to experience the joy too. The ride is very comfortable for me as I am 6'6"tall and weigh about 275lbs, the bike has no problems hauling me around. Highly reccomend this Himiway cruiser for anyone wanting a great ride at a great price.

This is the worst company I’ve ever… This is the worst company I’ve ever dealt with in my life