Not a happy camper I got hit with a $125.00 transaction fee from my credit card company for a cross-border transaction after the fact. It would have been nice if a person had been made aware that this could happen and a person should check with your credit card company before a purchase. Had two inner tubes split open in the first one hundred twenty miles. Himiway said they would send new inner tubes for $9.00 for shipping each time. Purchased an extra battery for the Escape Pro for $550.00 and maybe cycled the battery five times and it quit taking a charge. That costs another $80.00 for the shipping per warranty rules. This is turning into one big money pit. Right now I am afraid to go more than ten miles away from home and I will be stranded on the roadside somewhere. I added a rear rack to carry the extra battery and other things, which shifted the center of gravity up high enough to make the Escape Pro very unstable. I could go on, but I will stop right here, not a happy camper.

I just purchased a Himaway Cobra… I just purchased a Himaway Cobra delivery was fast almost next Day The bike looks great and rides fine. The rear light bracket snapped whilst fixing under the seat I emailed customer support and they sent me a replacement. Unfortunately due to ebike laws in UK it came with a 250w hub motor and not 750 like advertised in USA but that's not Himaway fault its uk laws. All in all no problems so far.

Great Bike for riding on or off road. After research I decided on the Himiway Cruiser, with the 4" tires and powerful motor it makes riding easy. I ride it every day for at least 10 miles, even in the dark with the integral lights it's great. On or off the road, riding is easy and fun especially with the front fork suspension making light of rough terrain. The Himiway employees have been great answering any questions and responding fast to any emails. Great Bike. Would definitely recommend it.

Himiway ebikes owner staisfied with follow-up service We own several Himiway ebikes and we absolutely love them. Comfortable, durable with good range. We had a challenge with our last order and they made it right.

I have a few bikes from Himiway I have a few bikes from Himiway. Cruiser step thru and zebra step thru. Bikes are strong. Recently I needed replacement controller but because some regulations, they had to tune the power down. Leo and his team always seem to respond very quickly and is helping me to figure out a solution.