Pierre Antoine Collin
DEStay away from this company: still waiting for refund! Website was showing delivery within 2 weeks when I placed my order. After two weeks, I asked for news. I was told it would be late by 1 month. 1 month later, I asked again and was told delivery would come within 3-4 weeks. I lost trust and therefore cancelled my order. According to their sales and conditions, this should have been no issue… unfortunately, customer service suddenly stopped replying to my emails and sent the bike to force me to keep my order. After many emails confirming I would not change my mind and asking for my money back, they informed me that they wait for bike return to reimburse me. 4 weeks later, I still wait for my refund whereas the transporter confirmed the bike had been returned to them. Stay away from this company: customer service is very bad, and so far they are dangerously close to be a fraude! If you have issues, you can use the PayPal purchase protection, though I still wait for their feedback. Note that Himiway will try to ask many times to cancel this procedure, don’t !
Todd
GBBikes are great Bikes are great. Warranty service is good, but you wait forever for your parts and they charge for shipping.
Lanny Miller
GBThis is my second Himiway Cruiser… This is my second Himiway Cruiser purchased. I love the bike so much that my wife wanted to experience the joy too. The ride is very comfortable for me as I am 6'6"tall and weigh about 275lbs, the bike has no problems hauling me around. Highly reccomend this Himiway cruiser for anyone wanting a great ride at a great price.
Mike
GBIt's got some kick baby! Love this bike! I really have no negatives other than recommending everyone to reprogram the power delivery. It just comes on too strong to start with and makes your eyes bug out! Not so good if you wear glasses! Otherwise it is a great bike with no issues at all.
Charles Sommer
GBHimiway ebikes owner staisfied with follow-up service We own several Himiway ebikes and we absolutely love them. Comfortable, durable with good range. We had a challenge with our last order and they made it right.