JO Kelly
GBZERO STARS all their reviews are… ZERO STARS all their reviews are manipulated. No way the 4.9 on Google is real. MY Mercedes was throwing a couple misfiring codes so I scheduled a sparkplug replacements along with a coil A replacement. Given I own a Mercedes I gave them a call to make sure there tech were certified I was assured the were. Appointment day comes! The guy JOEL knew nothing about the car, had no idea where to start and and didn't even bring the right tools. He was at one point putting a part on upsidedown and in the process made my car worse! it's now throwing 5 codes vs the TWO I started with!!! Everything was recorded and documented before and during. Thank you Repair Smith! CRAP SERVICE!
marc boggio
GBTerrible experience with a terrible company Terrible terrible company. Had appointment for Christmas Eve from 2-4pm for a technician to replace my car battery so we could be with family on Christmas Day. Didn’t hear anything so I called at 4:30 to get an update. They told me they have to cancel and that there was nothing they could do. At that point, it was too late to find a replacement so we were unable to be with family on Christmas. Terrible customer service, very overpriced. I would recommend staying away from this awful company
Frantz Exantus
GBI requested a car inspection for a car… I requested a car inspection for a car i purchased and the guy told me that my car passed with flying colors. The very next day my car can’t start. I text the guy and he tells me that I need to put in another order so he can come out. I decided that I’d go with a different company and they provide me with a completely different assessment. Turns out my battery was no good and the brake fluid needed to be changed. Please don’t waste your time with this horrible company and their shady practices!
n nnn
GBInconvenient and unreliable Inconvenient and unreliable. Scheduled appointment made well in advanced was changed last minute (changed same day) via text message by company with no option other than a number to call to "talk to" a representative. Which ofcoarse means being placed on hold multiple times. This was for a safety recall.The company also has a policy of charging a customer 50$ if they cancel within 24hrs... this should be a two way street I will not be using this company or recommending
Lydia Greatness Roman
GBScam me out of $164.00 Scam me out of $164.00. They charge your card first. Diagnoses which the technician came out to do nothing. Did not place my car on a machine to read codes or anything. Barely do anything to give me a definite answer on what is wrong with my car. I would never use this company again.