They deserve no stars They deserve no stars. My first car I drove from carvana was a rogue and the technician said it was the fan turning on. It was actually the trans slipping. So I was able to switch into a new car. They came out to do a gasket and I thought I was good to go. Nope. I went to take my sick kids to the doctor and my car starts shaking. I park and pop the hood. The technician didn’t properly put the oil cap on and could have cost my engine. He brought out the wrong sized oil cap and than never heard from them again. They will destroy your car and not take responsibility to make it right. They ignore the issue and leave you wondering what’s going on. It has cost me in so many ways, from being carless for a week because of their lack of communication and negligence. Save your money and car and go with someone else.

So I had a job interview with these… So I had a job interview with these people scheduled for a phone interview Monday at 9:00 a.m. I get a message Monday morning saying it was moved to 3:00 p.m. then I get a message saying it was moved to Tuesday at 3:00 p.m. so I just canceled the job interview I don't know how the company is with employees but as far as starting a job with these people don't waste your time they're nothing but morons and clowns then the guy sent me an email telling me I'm the one that changed the times these people are total losers I've been in ASE Master mechanic for 15 years trust me these people are losers

If I could give 0 stars If I could give 0 stars, I would. For some reason, an auto message said, it couldn’t replace my 2019 Sentra battery, instantly, I canceled and they still charged me a $50 cancellation fee. Customer service was zero help.

DO NOT USE THEM The guy came out to do a diagnosis. This is covered by Silver Rock. He tells me that I can go back inside, which was weird. But I did because I was washing clothes. I get a diagnosis text that everything is good. I go out and the technician says the sensor has an issue. Nothing else. Recommended that I take it to the dealership. Cool. Then he says it’s $75.00. Silver Rock covers it. I pay it because I figured why would the technician lie??? I call Silver Rock and they state he misrepresented the conversation and I should not have been charged. They can’t even fix the dang issue either way! In short, so not use them. Only god knows how many ppl he has been charging. Always check first. Now I’m trying to get my money back from THEM. Silver Rock should not have to reimburse me for the incompetence of REPAIR SMITH. Do not use them.

Pls pls pls do not get your car done… Pls pls pls do not get your car done here go to a shop!!!! My brother car was worked on n a part was stolen off his car the technicians they send out u need to watch if they steal anything off ur car per the manager n u can't prove it they won't pay for it. My brother jaguar was working it only needed a battery swap his car is no longer working after the tech left his house. I'm sooooo upset we sent pictures of the part missing which was the module which controls the engine. N per the other reviews this is not a good company. My brother spent over 400 getting his key re programmed n over 200 ubering because his car is out of commission the customer service reps r terrible too nobody wants to help operational manager seen the pictures of the part missing but he stated it's he say she say was his response WHY WAS THE CAR WORKING BEFORE UR TECH CAME N WHEN HE GOT DONE REPLACING BATTERY NOT. Part that went missing is priced at 1800 so we are getting ready to sure since they don't care. Go to a shop r else get treated like we did they didn't offer to pay for all the money he spent ubering nothing but a I'm sorry we can't help u. Keep reading the reviews they just jack ur car up n cover each other.