Chase was my mechanic and I’m ever so… Chase was my mechanic and I’m ever so grateful!!! He fixed my little Smart Car that has been sitting for 2 years!!! I thought it was the electric battery (which would have been big $), it was the other battery!! He fixed it and now she just needs a bath and registration. Thank you Chase!!

Inconvenient and unreliable Inconvenient and unreliable. Scheduled appointment made well in advanced was changed last minute (changed same day) via text message by company with no option other than a number to call to "talk to" a representative. Which ofcoarse means being placed on hold multiple times. This was for a safety recall.The company also has a policy of charging a customer 50$ if they cancel within 24hrs... this should be a two way street I will not be using this company or recommending

Low quality work and worse customer service They were available quickly for a diagnostic but did not do a thorough job on diagnosing the root problem. 1 week after "fixing" my AC issue, the problem returned. After contacting customer support to look into it, I've been totally ghosted. I wouldn't recommend using these guys--yikes!

Worthless warranty ripoff I had a repair done by repair smith 08/27/2022. I had an issue with the cooling system that needed repair. Today I had the exact same message pop up on my car so I called them to honor the warranty . First I was told the warranty does not apply because the last visit was listed as a cooling system diagnosis. I told the "customer service" person NO he did a repair that is how they titled it and to read the notes. Second I was told yes the warranty did apply but there was a service fee to send someone out that amazingly was the exact total repair Smith charged for the initial repair. The warranty is worthless and they try to rip you off if you dare try to use it

RIP-OFF!!! Rip off… car sell man who sold me my car was told he had to schedule a appointment so someone could come out to my house to fix the problem I have. So he did come out and drove my car and then I drove it with him, I heard the noise but he said he didn’t and he didn’t even remove the tier to see if something was wrong, so he left.later I was looking at my account and a change was taken, they call it a diagnostic check fee. I could have did what he done and saved my money, I will never use this company service as long as I live because who dose that kind of repair service?A rip-off service they should be named!!!