
Janelle Lewis
GBI had a great experience! I had a great experience getting diagnostics completed by RepairSmith on my older vehicle (2003). Denzel was my technician and he was so so patient + understanding. Denzel exceeded my expectations - going above and beyond - to help troubleshoot my car's problems. If RepairSmith did repairs for the problem I had, I would have certainly hired them to fix my car but sadly I have to outsource to another company. I would gladly recommend RepairSmith to anyone.

Vincenzo Lentini
GBWorthless warranty ripoff I had a repair done by repair smith 08/27/2022. I had an issue with the cooling system that needed repair. Today I had the exact same message pop up on my car so I called them to honor the warranty . First I was told the warranty does not apply because the last visit was listed as a cooling system diagnosis. I told the "customer service" person NO he did a repair that is how they titled it and to read the notes. Second I was told yes the warranty did apply but there was a service fee to send someone out that amazingly was the exact total repair Smith charged for the initial repair. The warranty is worthless and they try to rip you off if you dare try to use it

marc boggio
GBTerrible experience with a terrible company Terrible terrible company. Had appointment for Christmas Eve from 2-4pm for a technician to replace my car battery so we could be with family on Christmas Day. Didn’t hear anything so I called at 4:30 to get an update. They told me they have to cancel and that there was nothing they could do. At that point, it was too late to find a replacement so we were unable to be with family on Christmas. Terrible customer service, very overpriced. I would recommend staying away from this awful company

Jolene Skrzysowski
GBChase was my mechanic and I’m ever so… Chase was my mechanic and I’m ever so grateful!!! He fixed my little Smart Car that has been sitting for 2 years!!! I thought it was the electric battery (which would have been big $), it was the other battery!! He fixed it and now she just needs a bath and registration. Thank you Chase!!

Eric
GBGreat service and experience Leo the mechanic was punctual and professional. Did a diagnostic test and did a great job. Told me exactly was the problem and got rid of any concern I had. Was honest and professional. Did a great job and provided great service.