I had a great experience! I had a great experience getting diagnostics completed by RepairSmith on my older vehicle (2003). Denzel was my technician and he was so so patient + understanding. Denzel exceeded my expectations - going above and beyond - to help troubleshoot my car's problems. If RepairSmith did repairs for the problem I had, I would have certainly hired them to fix my car but sadly I have to outsource to another company. I would gladly recommend RepairSmith to anyone.

BADD Would be zero stars if it let me. Hired a technician to come out because my car was having trouble starting. After 5 hours the same problem was still present and the technician told me he replaced the starter but that wasn’t the issue and he didn’t know what was. I paid $800 for a 5 hours appointment which did not fix my car and now my car has new engine issues which were not present before this repair. On top of everything I caught the technician WATCHING PORN when I went to check in on the work. I am being ignored by customer service. Do not use this company.

Great service and experience Leo the mechanic was punctual and professional. Did a diagnostic test and did a great job. Told me exactly was the problem and got rid of any concern I had. Was honest and professional. Did a great job and provided great service.

Fixed My Issue I was reluctant, as many are, to trust a mechanic who shows up to your place. But, I was kinda stuck because I didn’t really know what was wrong and didn’t want my car just sitting at a shop, waiting to get a diagnosis. So, I made my appointment and waited. Dylan was prompt and professional! We discussed my options because my coolant system has basically shut down. He evaluated the situation and we decided to move forward with him doing the work needed. The downside was scheduling another appointment, but I had to finance it through “AFFIRM”, which was easy and handled through the APP. I requested Dylan to do the work when I scheduled my next appointment. Again, he was Prompt and Professional! He went right to work while I went back inside the A/C and enjoyed my coffee. My car was fixed and I had peace of mind knowing that he would be called back out if it fails because of their 12 month warranty. I’m hoping that I don’t have any more issues, but I know who to call if I do!

Scam me out of $164.00 Scam me out of $164.00. They charge your card first. Diagnoses which the technician came out to do nothing. Did not place my car on a machine to read codes or anything. Barely do anything to give me a definite answer on what is wrong with my car. I would never use this company again.