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Poor customer support and doesn't last long Had the G-Force T-42 for around 8 weeks until it ran into an 'error 05' that prevents the pedal assist and throttle from working (essentially making it a normal bike). I tried calling the customer service, never got 1 response (the number is just there for show) and e-mailing was also a horrible experience. It seems they really go out of their way to avoid interacting with you. Would heavily recommend to avoid purchasing any bikes from them.

Bad product and so poor customer service I bought the bike on 20.03.2023 and comes with a front wheel out of alignment and the brake pads being in touch with the brake disk. The seller sent me back a link to do the adjustments by myself. Now I have an electric issue: the problem that I have is the rear light more exactly. When I turn the display on, the rear light is staying on with no pressing the break . When I press the brakes the rear light becomes brighter as normal but is not switching off when I release the brakes. I've sent the email to the seller to report the problem but doesn't respond. Even the phone number provided doesn't exist. Stay away by this seller. I thought it is serious brand but I've got trapped.

DAMAGED Received our bike via FedEx and the box as well as the bike is damaged. We've emailed and called but are unable to get ahold of anyone. Can't belive you spend $2k on an item and they coukd care less. STAY AWAY!!!!

The Coolest Cheapest EBike from Amazon 😳🤯🤩 Received this bike from Amazon, well actually I received two. I sent the other one back (RET USAF with Integrity still intact🤦🏾🙂🤷🏾) and the company actually contacted me right away when finding the error on their end, which to me showed proof of attentiveness to their customers. To this day my mother is dissatisfied with my choice to send the other bike back, because it is so fun to ride mine she now wants one‼️ Also the company on all social media platforms is proud of their product and the customers who also are aligned with their clear mission of clean energy and earth🔋🚲🙌🏿👏🏿🔊💯❤️🌞