Judy Evans
GBPowerful ride I haven't had much time to ride the bike I've only Ridden the bike 14 miles So far it is excellentDespite the fact that it arrive with a missing part no big deal customer service is excellent. The bike is brand new the packaging was amazing it arrived packaged Excellent .I would definitely recommend to a friend I will definitely update this reviewAfter I ride the bike for proximally another 60 or 70 miles
matt
GBDon't be tricked!! My bike got an error code 10 and not a single local bike shop is able to fix the issue. There is no acceleration and is basically unusable. The customer support does not respond and are obviously not english speaking. The phone number on their website is fake and does not work, I've been trying to get help from the manufactures and nothing has happened yet. An absolute nightmare, esspecially because this is my main from of transportation due to a DUI. An absolute nightmare. please stay away from this company, its a rip off. buy american made if you can find one! I had the model ZM by the way.
Iris Lolo
GBLove it so far! Great deal for the price! I bought my first electric bike from G-force three months ago and it has great design features. This fat tire bike is awesome for my riding to work forth and back😊; it comes with disc brakes and stops very well. Also, nice customer support. It really gets lots of compliments, and is always a conversation starter.👍
JAE
GB"Buyer Beware" !!Do your Research!! "Buyer Beware" I purchased a (1st generation) version T42 Fat Tire Model around year 2021, no issues with bike or console. I then started having issues with screen flicker and charging. Ok, I then attempt to contact customer support to order a replacement battery, paid the over $300.00 and the company sent me the 11.AH "WRONG" Battery. I need this Battery; E Bike Battery Li-ION Model Y48510G, 48V 10400mah, 365-21-A, 499Wh, 20 122600 02399 I even attached photos. So, within a week I hear nothing back from (CS) and there pops a posting on G-Force site that states that there is "a discontinued battery" for my 1st generation. I'm currently trying to get a full refund for the "wrong battery" thanks G Force (Sarcasm) BLUF: Please do your research, I now have a $1100.00 paper weight which by the way G Force will not offer up "some form of compensation" other than "Hey you can buy another BIKE from us!!???. There are other reputable companies that are out there, call their Customer Support and above else and ask them thorough questions about their products especially about discontinued Batteries and warranty thereafter wards. Your purchase is good up to the year, or buy an additional battery before this company discontinues your model. No long term support. Customer Service is obviously out sourced out of country and USELESS. !!!Buyer BEWARE!!!
Tom
GBStay away from G-Force Ebikes I bought the G-Force T42 on 6/21/2022 and have had nothing but problems with it...out of the box and brand new the front brake handle and fluid reservoir was leaking and had to be replaced...it took a month to get the parts. My ebike quit working after 4 months and I found the motor controller was bad, the most likely cause was because it wasn't secured properly and was rattling around inside the frame of the ebike. I've been trying to replace it for months the company gives me the run around won't honor the warranty and don't have the part in stock, yet they keep trying to sell me the wrong part, lying to me and saying it will work, which is total BS. I tried to go around G-Force by buying the part from Lishui ( the manufacturer...part #LSW 1866-1MA) but they didn't have it listed because they don't make it anymore. So, it appears G-Force sold me a Ebike with obsolete parts on it...unbelievable and outright dishonest. My brand new T42 is now worthless, thanks to the CCP with their lying and cheating companies. DON'T BUY FROM THIS COMPANY!!! THEY'RE OUT TO BEAT YOU...PERIOD!