Powerful ride I haven't had much time to ride the bike I've only Ridden the bike 14 miles So far it is excellentDespite the fact that it arrive with a missing part no big deal customer service is excellent. The bike is brand new the packaging was amazing it arrived packaged Excellent .I would definitely recommend to a friend I will definitely update this reviewAfter I ride the bike for proximally another 60 or 70 miles

Avoid at all cost They are fraud company and they are selling bad products! They sold me expensive ebike and bike ain't charging only after month of mild usage. They don't allow to post reviews on their site and they don't respond!

Purchased a ZM e-bike then realized… Purchased a ZM e-bike then realized seat height was not correct for me. Tried contacting them by calling phone number on their web page and no luck. Immediately sent e-mail to customer support to cancel order and was told the following day it was shipped, it was not. Received ZM bike today May 3rd 2023 and requested a refund and was told that there would be a 25% restocking fee and that I would have to pay for shipping. Their web site clearly states FREE RETURNS within 14 days of distribution. Buyer beware this company is not honest, will not honor their RETURN POLICY. Customer service is horrible.

DAMAGED Received our bike via FedEx and the box as well as the bike is damaged. We've emailed and called but are unable to get ahold of anyone. Can't belive you spend $2k on an item and they coukd care less. STAY AWAY!!!!

Love it so far! Great deal for the price! I bought my first electric bike from G-force three months ago and it has great design features. This fat tire bike is awesome for my riding to work forth and back😊; it comes with disc brakes and stops very well. Also, nice customer support. It really gets lots of compliments, and is always a conversation starter.👍