"Buyer Beware" !!Do your Research!! "Buyer Beware" I purchased a (1st generation) version T42 Fat Tire Model around year 2021, no issues with bike or console. I then started having issues with screen flicker and charging. Ok, I then attempt to contact customer support to order a replacement battery, paid the over $300.00 and the company sent me the 11.AH "WRONG" Battery. I need this Battery; E Bike Battery Li-ION Model Y48510G, 48V 10400mah, 365-21-A, 499Wh, 20 122600 02399 I even attached photos. So, within a week I hear nothing back from (CS) and there pops a posting on G-Force site that states that there is "a discontinued battery" for my 1st generation. I'm currently trying to get a full refund for the "wrong battery" thanks G Force (Sarcasm) BLUF: Please do your research, I now have a $1100.00 paper weight which by the way G Force will not offer up "some form of compensation" other than "Hey you can buy another BIKE from us!!???. There are other reputable companies that are out there, call their Customer Support and above else and ask them thorough questions about their products especially about discontinued Batteries and warranty thereafter wards. Your purchase is good up to the year, or buy an additional battery before this company discontinues your model. No long term support. Customer Service is obviously out sourced out of country and USELESS. !!!Buyer BEWARE!!!

G Force Stay Away! G Force 42: These bikes seem great till you need customer service from G Force. Mine is throwing a error 30 code ruined the trip I bought it for and no help from customer service. Do not call the number you will not get a response and email customer service will give you the run around. My bike had 23 miles on it. Buy another bike.

Powerful ride I haven't had much time to ride the bike I've only Ridden the bike 14 miles So far it is excellentDespite the fact that it arrive with a missing part no big deal customer service is excellent. The bike is brand new the packaging was amazing it arrived packaged Excellent .I would definitely recommend to a friend I will definitely update this reviewAfter I ride the bike for proximally another 60 or 70 miles

I bought a bike about 2 months ago ,I… I bought a bike about 2 months ago ,I paid to get it set up. Currently having battery issues .G forces customer service is non existent,and please don't try to call customer service I've called hundreds of times they have yet to pick up. To keep it short it has been a nightmare buying this bike please please don't buy a bike from them u will regret it the minute something goes wrong with the bike I guarantee you.

Purchased a ZM e-bike then realized… Purchased a ZM e-bike then realized seat height was not correct for me. Tried contacting them by calling phone number on their web page and no luck. Immediately sent e-mail to customer support to cancel order and was told the following day it was shipped, it was not. Received ZM bike today May 3rd 2023 and requested a refund and was told that there would be a 25% restocking fee and that I would have to pay for shipping. Their web site clearly states FREE RETURNS within 14 days of distribution. Buyer beware this company is not honest, will not honor their RETURN POLICY. Customer service is horrible.