MH e-bike store is a great store / G-force E-bikes MH e-bike store is a great store and great customer service they offer everything to make sure your are happy with your purchase

"Buyer Beware" !!Do your Research!! "Buyer Beware" I purchased a (1st generation) version T42 Fat Tire Model around year 2021, no issues with bike or console. I then started having issues with screen flicker and charging. Ok, I then attempt to contact customer support to order a replacement battery, paid the over $300.00 and the company sent me the 11.AH "WRONG" Battery. I need this Battery; E Bike Battery Li-ION Model Y48510G, 48V 10400mah, 365-21-A, 499Wh, 20 122600 02399 I even attached photos. So, within a week I hear nothing back from (CS) and there pops a posting on G-Force site that states that there is "a discontinued battery" for my 1st generation. I'm currently trying to get a full refund for the "wrong battery" thanks G Force (Sarcasm) BLUF: Please do your research, I now have a $1100.00 paper weight which by the way G Force will not offer up "some form of compensation" other than "Hey you can buy another BIKE from us!!???. There are other reputable companies that are out there, call their Customer Support and above else and ask them thorough questions about their products especially about discontinued Batteries and warranty thereafter wards. Your purchase is good up to the year, or buy an additional battery before this company discontinues your model. No long term support. Customer Service is obviously out sourced out of country and USELESS. !!!Buyer BEWARE!!!

Avoid at all cost They are fraud company and they are selling bad products! They sold me expensive ebike and bike ain't charging only after month of mild usage. They don't allow to post reviews on their site and they don't respond!

Powerful ride I haven't had much time to ride the bike I've only Ridden the bike 14 miles So far it is excellentDespite the fact that it arrive with a missing part no big deal customer service is excellent. The bike is brand new the packaging was amazing it arrived packaged Excellent .I would definitely recommend to a friend I will definitely update this reviewAfter I ride the bike for proximally another 60 or 70 miles

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