We bought this bike six weeks ago and… We bought this bike six weeks ago and it has only worked for one week. My son saved up $1800 for a year to buy an electric bike. It stopped working after the first week and I have been given the runaround for the last five weeks. I have provided pictures, serial number, description and 26 emails to get a simple part sent. Then, they sent me the wrong part that I received in the mail today. Throughout this process I have asked to return the bike several times and nobody has followed through with my request. I’ve been forced to wait for the parts to come in. That is now the wrong part so my son still does not have a bike ride. I am begging you, Do not buy a bike from this company!!! They are a horrible company and you will waste your money and they do not stand behind their products.

DAMAGED Received our bike via FedEx and the box as well as the bike is damaged. We've emailed and called but are unable to get ahold of anyone. Can't belive you spend $2k on an item and they coukd care less. STAY AWAY!!!!

Love it so far! Great deal for the price! I bought my first electric bike from G-force three months ago and it has great design features. This fat tire bike is awesome for my riding to work forth and back😊; it comes with disc brakes and stops very well. Also, nice customer support. It really gets lots of compliments, and is always a conversation starter.👍

The Coolest Cheapest EBike from Amazon 😳🤯🤩 Received this bike from Amazon, well actually I received two. I sent the other one back (RET USAF with Integrity still intact🤦🏾🙂🤷🏾) and the company actually contacted me right away when finding the error on their end, which to me showed proof of attentiveness to their customers. To this day my mother is dissatisfied with my choice to send the other bike back, because it is so fun to ride mine she now wants one‼️ Also the company on all social media platforms is proud of their product and the customers who also are aligned with their clear mission of clean energy and earth🔋🚲🙌🏿👏🏿🔊💯❤️🌞

I purchased g force t42 bike and it was not working… I purchased g force t42 bike and the controller was faulty. G force were very poor to communicate with taking extended periods of time to reply. Once they identify the problem, they said a new part would be sent out and I would recieve a tracking number within 48hrs. This was on the 25th of August, today it is the 4th of September and g force have completely ignored multiple e mails from myself asking for a tracking number for the part they have supposedly sent out. On the 1st of September I messaged them to inform them that I will be seeking to take legal action against them. But they have still ignored my attempts to contact them. I am very unhappy with there lack of service and poor quality bike.