LIARS !!! We simply ordered some hose and fittings in December , paid for at the time of sale from Melissa Bravo... We are still waiting, only to be told there accounting department didn't release the order. Customer service is absolutely the worst. NEVER AGAIN !!!

Bought a BendPak car lift that was set… Bought a BendPak car lift that was set up wrong by a paid company that should have know there was a problem. Accessories were sold to me that were incompatible with the lift I bought. I have a classic car in the air that I can’t lower because of permanent damage that will occur if I lower the lift. This has been going on for weeks without anyone coming to help. Salesman is MIA. Salesman says it is not my department, “I passed in on.” They will not call me, only emails that aren’t much help. Customer service is very poor. Buy from another company.

Products don't last… Products don't last had my lift motor quit a year into using it and all though they were helpful trying to trouble shoot the cause it still did not work and I had to shell out more money for a new motor to continue working instead of having scrap metal hanging around the shop. i do not recommend buying products from them

Paid for overnight shipping...didn't… Paid for overnight shipping...didn't ship for 8 days. And these were add on parts, not a full lift. Trying to communicate thru their email support is comical at best. They will close out the ticket without providing any information. Calling tech support is like playing "hot potato" with reps passing the buck. Note to whoever runs this place...fire everyone and start over with customer support. Epic fail in that department.

Problems since day 1 with two hoists Problems since day one with hoist that I purchased (I bought two). I am 10 miles from their corporate office and they sent me in circles while never addressing my concerns. I had screw pad assemblies that got jammed easily. I contacted customer service and sent a video/description of problem as requested. There was no follow-up as promised. I called again and they stated they had no knowledge of request. After doing this a couple times I finally gave up and have struggled with this problem ever since. I wish that I bought from another manufacturer. My next two hoist purchases were elsewhere and the support is great. Shoddy made in China product and the worst customer service imaginable!