Tech support dept is the worse i have… Tech support dept is the worse i have ever had. I will not buy a product supported by this company.

Absolute crooks! Do Not Do Business with them!! Thieves! I purchased products from Bendpak and Eric was my salesman. I haven’t received anything from my $25k order till this day! Customer service has been ignoring all my attempts to get in touch with them or a manager. This is a dishonest business and i advise everyone to take their business elsewhere. They caused my business over a 100k loss due to faulty products and their inability to take care of the situation!

Filter crusher was dead on arrival Filter crusher was dead on arrival. No one has ever called back or responded to e-mails. We have called in dozens of times with no results. We have spent hours on the phone trying to troubleshoot the problem remotely for them but never get anywhere. The rep eventually gives up and promises too call back the next day but never does. They asked for photos and videos that we sent multiple times but they always say they never got them. Don't ever buy shop equipment from someone without support in your area. Worst experience I've had in 40+ years.

The most terrible customer service I… The most terrible customer service I have ever experienced in my life!!! After buying over $30,000 worth of equipment, I can absolutely zero customer service. The $8000 air compressor machine I purchased stopped working after only a couple of months (still under manufacturer warranty). For three months now I have been calling them five times a day to either repair or replace the machine and cannot get anyone to help me. Save your time and money and buy elsewhere!!

Paid for overnight shipping...didn't… Paid for overnight shipping...didn't ship for 8 days. And these were add on parts, not a full lift. Trying to communicate thru their email support is comical at best. They will close out the ticket without providing any information. Calling tech support is like playing "hot potato" with reps passing the buck. Note to whoever runs this place...fire everyone and start over with customer support. Epic fail in that department.