Products don't last… Products don't last had my lift motor quit a year into using it and all though they were helpful trying to trouble shoot the cause it still did not work and I had to shell out more money for a new motor to continue working instead of having scrap metal hanging around the shop. i do not recommend buying products from them

The most terrible customer service I… The most terrible customer service I have ever experienced in my life!!! After buying over $30,000 worth of equipment, I can absolutely zero customer service. The $8000 air compressor machine I purchased stopped working after only a couple of months (still under manufacturer warranty). For three months now I have been calling them five times a day to either repair or replace the machine and cannot get anyone to help me. Save your time and money and buy elsewhere!!

Last BendPak purchase My new 2 post lift came with one arm that is out of level. A certified installer confirmed it's an issue with the post carriage. BendPak's installation manual, and website indicate that all arms MUST be level. Response from BendPak customer service has been glacial at best. They claim the issue is within tolerance, although I'm not sure what the tolerances are since they are presently ignoring my question. Luckily, there are many other options beyond BendPak...do your homework. Wish I had.

BendPak XPR-10AXLS Just ordered BendPak XPR-10AXLS, due in about 1 week, but wanted to say so far, working with Kat Ladosky, it has been going great. She always answered my questions immediately, and if she didn't have an answer researched it and got back to me promptly with an answer. The purchase went very smoothly, and the shipping is pretty quick. I'll write a review after it arrives about the product and install/ operation.

Absolute crooks! Do Not Do Business with them!! Thieves! I purchased products from Bendpak and Eric was my salesman. I haven’t received anything from my $25k order till this day! Customer service has been ignoring all my attempts to get in touch with them or a manager. This is a dishonest business and i advise everyone to take their business elsewhere. They caused my business over a 100k loss due to faulty products and their inability to take care of the situation!