Great company Great company. hard to get through on the phone sometimes. customer oriented. jBendpak wants to make sure customer is satisfied even when the installer is the problem. I know this because i have gone after other installers and fixed their mistakes. Or when the installer gives up. In the immortal words of Winston Churchill Never Never Never give up. Bob Cook Trendar Equipment

Terrible customer service Terrible customer service. Very disrespectful and bad business who does not stand behind their product. Would not recommend to anybody or any automotive shop. Cheap products that have hardware problems that fault and get pushed off to later dates for repair past the warranty dates. DO NOT BUY FROM BENDPAK.

BendPak XPR-10AXLS Just ordered BendPak XPR-10AXLS, due in about 1 week, but wanted to say so far, working with Kat Ladosky, it has been going great. She always answered my questions immediately, and if she didn't have an answer researched it and got back to me promptly with an answer. The purchase went very smoothly, and the shipping is pretty quick. I'll write a review after it arrives about the product and install/ operation.

Worst customer service ive ever had Worst customer service ive ever had. Sent me wrong parts twice. Cant get any information correct or provide accurite details for their own products. If you buy something from them you will have no chance of getting parts later. Choose a different company for your lifting needs.

Last BendPak purchase My new 2 post lift came with one arm that is out of level. A certified installer confirmed it's an issue with the post carriage. BendPak's installation manual, and website indicate that all arms MUST be level. Response from BendPak customer service has been glacial at best. They claim the issue is within tolerance, although I'm not sure what the tolerances are since they are presently ignoring my question. Luckily, there are many other options beyond BendPak...do your homework. Wish I had.