The most terrible customer service I… The most terrible customer service I have ever experienced in my life!!! After buying over $30,000 worth of equipment, I can absolutely zero customer service. The $8000 air compressor machine I purchased stopped working after only a couple of months (still under manufacturer warranty). For three months now I have been calling them five times a day to either repair or replace the machine and cannot get anyone to help me. Save your time and money and buy elsewhere!!

Purchased two HD7-Wide lifts in… Purchased two HD7-Wide lifts in January. Installer has been on-site seven times to try and fix the deficiencies in the lift so they would work. BendPak customer service is and was useless. Finally after involvement from our attorney, BendPak agreed to pick the lifts up and take them away. It has been four weeks since lifts were taken back and I am still awaiting balance of refund. BendPak will not answer calls or emails and even with an agreement in writing regarding the full refund they have not followed thru. Do NOT buy from this company. They are by far the worst company I have ever dealt with. Go anywhere else but BendPak.

Last BendPak purchase My new 2 post lift came with one arm that is out of level. A certified installer confirmed it's an issue with the post carriage. BendPak's installation manual, and website indicate that all arms MUST be level. Response from BendPak customer service has been glacial at best. They claim the issue is within tolerance, although I'm not sure what the tolerances are since they are presently ignoring my question. Luckily, there are many other options beyond BendPak...do your homework. Wish I had.

Bought a BendPak car lift that was set… Bought a BendPak car lift that was set up wrong by a paid company that should have know there was a problem. Accessories were sold to me that were incompatible with the lift I bought. I have a classic car in the air that I can’t lower because of permanent damage that will occur if I lower the lift. This has been going on for weeks without anyone coming to help. Salesman is MIA. Salesman says it is not my department, “I passed in on.” They will not call me, only emails that aren’t much help. Customer service is very poor. Buy from another company.

Absolute crooks! Do Not Do Business with them!! Thieves! I purchased products from Bendpak and Eric was my salesman. I haven’t received anything from my $25k order till this day! Customer service has been ignoring all my attempts to get in touch with them or a manager. This is a dishonest business and i advise everyone to take their business elsewhere. They caused my business over a 100k loss due to faulty products and their inability to take care of the situation!