Terrible customer service Ordered a quick jack 5000 with various lift blocks I’m May 2020. Bendpak charged me for entire package but failed to send all the parts. 6 months later, still waiting on parts. After calling multiple times and requesting a credit, they charge my cc again. David Rodriquez is in their sales group, never returns calls, lies about shipping parts and double charges the customer. I have filed a fraud case with the cc company. I own my own business with 120 employees and would never allow this to happen. Extremely disappointed.

Products don't last… Products don't last had my lift motor quit a year into using it and all though they were helpful trying to trouble shoot the cause it still did not work and I had to shell out more money for a new motor to continue working instead of having scrap metal hanging around the shop. i do not recommend buying products from them

Bought a BendPak car lift that was set… Bought a BendPak car lift that was set up wrong by a paid company that should have know there was a problem. Accessories were sold to me that were incompatible with the lift I bought. I have a classic car in the air that I can’t lower because of permanent damage that will occur if I lower the lift. This has been going on for weeks without anyone coming to help. Salesman is MIA. Salesman says it is not my department, “I passed in on.” They will not call me, only emails that aren’t much help. Customer service is very poor. Buy from another company.

Don't buy Bendpak, STAY AWAY!!!! I wish I had read the review before I bought 2 HD7W lifts. They delivered partial orders without the pumps/motors , nor the protection plates> Total waste of time for installers. then they shipped 220v instead of 110V and NO ONE in Customer service is reachable to answering any emails or calls. This company is a fraud!!! Appalling . management doing nothing

Worst customer service ive ever had Worst customer service ive ever had. Sent me wrong parts twice. Cant get any information correct or provide accurite details for their own products. If you buy something from them you will have no chance of getting parts later. Choose a different company for your lifting needs.