THE WORST CUSTOMER SERVICE and Products This Company has THE WORST CUSTOMER SERVICE AND TERRIBLE QUALITY PRODUCT! Omar, Glenys, Jennifer and all the other people that work for this company DO NOT CARE! They sent the wrong hardware 3 different times and really didn't care about me or my clients or my order at all! Finally after 4 months of going back and forth we received the right rail system and were able to complete the project. Also, I ordered the sliding doors WITHOUT hardware/handles and they sent WITH handles already cut into them. We were so fed up with them we didn't ask for replacements because of the many months that had already gone by. STAY AWAY FROM THIS COMPANY! REALLY RUDE and terrible service by the above mentioned people. Did I mention TERRIBLE SERVICE!! and TERRIBLE PRODUCT!!

Glass door shattered with first used Customer service was horrible. Told us to expect doors in a month and didn't deliver until after 3 months. The doors were thinner than expected and after install (professionally) in our newly built adu the glass were shattered after first use injuring our family. This is the first time I have ever seen a glass door shattered and it was a traumatic experience. I cannot vouch for the quality of these doors.

Terrible experience Terrible experience! Glass door edge was chipped and on a set of double doors, they were different sizes. No help and simply did not return any phone calls!

Just received and had our glass barn… Just received and had our glass barn door from Otto & Sohn installed today. Great experience overall. The door looks and works great. Omar was very helpful with questions regarding installation . The video from YouTube that he provided was of great assistance to our contractor. Definitely recommending Otto & Sohn.

Paid 1500 dollars for a double sided… Paid 1500 dollars for a double sided mirror and pocket door with frame and hardware, waited around 3 months and this is what arrived. Just a pocket door with a shattered mirror: no hardware, no frame