Beautiful sliding barn door for contemporary remodel Three years ago, we bought a glass-panel, sliding barn door from Otto & Sohn for our bathroom remodel. The door was the perfect complement to our contemporary design, and we enjoyed going through the huge selection of possibilities to find exactly the right design for us. It is much higher quality than anything I was able to find locally, and the price point was excellent. The door arrived right on time and in perfect condition. It has held up beautifully over time, not scratching or smudging like other products. We have also received excellent customer service from Otto & Sohn. Highly recommend!

Excellent customer service Customer services was the best. Mabell ensured my order was complete and delivered as timely as could be expected for a custom order. My first door arrived shattered and Otto & Sohn worked with the delivery company to ship a new door within in a few weeks. From my original order to delivery of the second door was about 9 weeks. One note, I ordered the door with the handle hardware but it didn't allow me to slide the door all the way open or closed so I bought two flat shower door grips from Amazon and they worked perfectly...thank goodness. Thanks Mabell!

Don’t do any business with this company We ordered a door in July. It was shipped in October but the shipping company never delivered it because it was poorly packaged. We were told that a new door would be shipped to us within 20-25 days. After another delay and zero confirmation of when we’d get a new door, we decided to cancel the order. At this point they are not answering our calls or emails. Obviously they have no intention of give us a refund or a door.

Customer service a disappointment I ordered a glass door in the Spring and received it in unbroken condition in a timely manner. The appearance and quality of the glass was great. Unfortunately my contractor was very off on his estimate and the door wasn't installed until Dec. 2023. The quality of the hanging hardware is almost as good HOWEVER we found that two of four necessary bolts for hanging the door were the wrong size (14mm instead of 13mm) -- no one noticed this on visual inspection as the eye cannot readily discern between 13 and 14. I contacted Otto & Sons because the door could not be installed without these custom bolts. And, as requested I followed up with an email and photos. They NEVER responded despite assuring me that they would get back to me in a day. The other thing I'd say about glass-door.us is that their 3-day period during which one can inspect the door for defects is way, way too short. I cannot recommend this company because of this limitation. No one is likely to install a delivered glass door that quickly! We were lucky … but you may not be as lucky.

Beautiful product and great service! We recently purchased a decorative frosted glass sliding door from Omar at Otto & Sohn to cover the opening to the laundry room. Omar explained the process over the phone and we placed our order online. It arrived when we were told it would and was carefully packaged. The hardware we chose was on backorder, but Maria in Customer Service kept us informed and responded quickly when we emailed her with questions. Everyone at Omar & Son was helpful and pleasant to work with throughout the process. We love our new door!