Roser Gelida
GBDon’t do any business with this company We ordered a door in July. It was shipped in October but the shipping company never delivered it because it was poorly packaged. We were told that a new door would be shipped to us within 20-25 days. After another delay and zero confirmation of when we’d get a new door, we decided to cancel the order. At this point they are not answering our calls or emails. Obviously they have no intention of give us a refund or a door.
KR
GBJust received and had our glass barn… Just received and had our glass barn door from Otto & Sohn installed today. Great experience overall. The door looks and works great. Omar was very helpful with questions regarding installation . The video from YouTube that he provided was of great assistance to our contractor. Definitely recommending Otto & Sohn.
Victor Dante
GBGlass doors and Service Omar in the sales department was very knowledgable and helpful. Great customer service and product.
Alphonse
GBBEWARE This is by far the WORST buying… BEWARE This is by far the WORST buying experience I have ever had. I have built and renovated multiple homes, have worked with dozens of companies. Ordered a glass door. It took super long to ship. Arrived in good shape. When my installer installed it (professional), they noticed the bore holes to slide the door did not match the website description. This was noticed after it was hung - sometimes things like this aren’t noticed until worked on. Totally common. I tried to contact the company for a solution. They refuse to work out anything, are harassing and aggressive in their communications, and refuse to take ownership for their product issue. TOTAL LACK OF INTEGRITY. There is no way this company will stay in business with operating principles and personnel like this.
Barbara Bennett
GBCustom Order of double glass barn doors We originally called Omar to discuss ordering one of their doors we found on-line, and during the conversation Omar said they also do custom doors. So he asked me to send him one of our business cards. Within one hour we received the most beautiful rendering of glass barn doors with our company logo on it that we had ever seen. It was beyond our imagination. We didn't even need to change anything about the design and we ordered it on the spot. The entire process was so smooth and we received the best service. Their attention to detail is excellent. We would highly recommend using Glass-door.us for any custom design or for any of their own designs. The quality cannot be better anywhere else.