I have only had praise and gratitude… I have only had praise and gratitude for 1Password for the yrs I've used it. I was looking fwd to uploading the newer version. Then the fit hit the shan! I have waited 24hrs to speak w/ a person from 1pw but now need to go work outside. I expect I may miss a possible call but more likely an email. Accessing support is way too hard and accessing easy support seems impossible.

Something Small Turned Into Unexpected $$$ I requested something basic, but got more than I needed and saved some money in the process! You can't beat that! The customer service over email was full of personality and just very friendly overall, it didn't feel like I was talking to a robot or a person that's anonymous.

Lighting fast support! Fantastic support! I reached out with an issue, and the response was lightning-fast. Not only did they help me resolve the challenge I was facing, but they also did it with clear instructions and excellent communication. A+ for their quick and efficient support!

The support convinced me! I watched a lot of tests and YouTube videos and was impressed by the user-friendly interface and, last but not least, the great support. When I registered for the free 14-day trial period, I made a mistake and used the wrong link, which meant that the previously displayed discount was not deducted. It was not possible to change this afterwards, as the e-mail address and account had already been created. I then contacted the support team, who were able to help me very quickly and easily. The response time of the support team is exemplary.

Amazing! Great product. Great security. Amazing customer support through email. I've never had an email customer support ticket that didn't take over a week to complete. 1Password replied to my emails so quick, it felt like I was talking to them through a chat app. This is how customer service is done.