The support convinced me! I watched a lot of tests and YouTube videos and was impressed by the user-friendly interface and, last but not least, the great support. When I registered for the free 14-day trial period, I made a mistake and used the wrong link, which meant that the previously displayed discount was not deducted. It was not possible to change this afterwards, as the e-mail address and account had already been created. I then contacted the support team, who were able to help me very quickly and easily. The response time of the support team is exemplary.

I like that 1Password has a support… I like that 1Password has a support system. 1Password is not intuitively obvious to the lay person. Unless someone is logged into me and I do a screen share, it's hard to apply the instructions. Some of the sites I've tried to apply to 1Password just don't work and others work beautifully. I will continue to work through the nuances. Thanks.

I am a new customer converting from another password manager I am a new customer converting from LastPass. My onboarding experience has been phenomenal. I have received support and answers to all my questions as well as suggestions to submit the invoice to my previous password management tool in order to received a discount on 1Password. The conversion experience has been good, and easy to do with their tools and instructions. I am in day three and I am enjoying 1Password more already. The positive customer experience has been a bonus. I am very happy with this change at this time.

Seth responded quickly and with the… Seth responded quickly and with the correct answer. But I should not have had to ask the question if the message requesting the auth9rization was more specific as to where to get it. I was expecting an email. So 5 for Seth and 1 for 1password.

Excellent service! It's not easy to get started with 1password, and I've encountered two glitches. I contacted customer support twice, and the very next day I had an answer with instructions on how to find my way around. Excellent customer service from 1password.