Jasper
NLMy company moved from LastPass to… My company moved from LastPass to 1Password and it's been a breeze. The migration tools are very easy to use, the apps/extensions are working flawlessly and the integration with other tools is great. Apart from their awesome product, their customer support is also great! They are more than happy to help with any issue, even if it turns out it's your own fault. I would definitely recommend 1Password!
Carly
CAAmazing Customer Service I've been a happy individual user of 1Password for the last 4 years (I LOVE only having to remember one password!) - but I'm especially impressed with the customer service when I wanted to upgrade to a Family plan. Within minutes of submitting the online form, I was connected with Melanie via email, who walked me through what I needed to do to upgrade, as I was originally subscribed through the Apple app store. Once I did my part, again within minutes everything was taken care of on the 1Password side, and I even got an account credit for the small remainder of my app store purchase. Thank you for the wonderful, and speedy, help!
Keith
GBI had issues with another Password… I had issues with another Password Manager and decided to investigate 1Password. They offered an opportunity to trial their PW manager system without cost. I downloaded and surprised to find that I could migrate all my passwords created over the past 10+ years into 1PW management software. Amazing and it showed me all the PW and sites that were at risk. Wow, it's taking me time to make the updates, but it well worth the effort. Claud and Alina were very helpful and they provided a gracious discount for using 1PW. I would have paid the full price, but appreciate the saving.
Matt Remick
GBI am a new customer converting from another password manager I am a new customer converting from LastPass. My onboarding experience has been phenomenal. I have received support and answers to all my questions as well as suggestions to submit the invoice to my previous password management tool in order to received a discount on 1Password. The conversion experience has been good, and easy to do with their tools and instructions. I am in day three and I am enjoying 1Password more already. The positive customer experience has been a bonus. I am very happy with this change at this time.
Dick
SEGreat customer care Great customer care. Rather cheap app to protect your passwords. Been using this for years. I haven’t had single negative experience.