Catherine Callan
GBI like that 1Password has a support… I like that 1Password has a support system. 1Password is not intuitively obvious to the lay person. Unless someone is logged into me and I do a screen share, it's hard to apply the instructions. Some of the sites I've tried to apply to 1Password just don't work and others work beautifully. I will continue to work through the nuances. Thanks.
Bradley
GBAmazing! Great product. Great security. Amazing customer support through email. I've never had an email customer support ticket that didn't take over a week to complete. 1Password replied to my emails so quick, it felt like I was talking to them through a chat app. This is how customer service is done.
Andy Hunter
CAVery Helpful, Concise & Courteous Customer Service We really appreciated the prompt response to our login issue. We were unable to do so from our desktop yet our mobile device was fine. It turned out that the secret key provided by the regular login didn't match the one that we had as part of our recovery package. Once this was changed the issue disappeared. Both Ixquel & Clarinda were very helpful, concise and courteous with their responses in clearing this up.
Dale
GBSomething Small Turned Into Unexpected $$$ I requested something basic, but got more than I needed and saved some money in the process! You can't beat that! The customer service over email was full of personality and just very friendly overall, it didn't feel like I was talking to a robot or a person that's anonymous.
Russell Vannoy
GBQuick & Helpful Response 1Password support has always been helpful and responsive. My question was answered and my problem was solved very quickly. This is just one of the reasons why 1Password is my number one recommended application.