Something Small Turned Into Unexpected $$$ I requested something basic, but got more than I needed and saved some money in the process! You can't beat that! The customer service over email was full of personality and just very friendly overall, it didn't feel like I was talking to a robot or a person that's anonymous.

I had issues with another Password… I had issues with another Password Manager and decided to investigate 1Password. They offered an opportunity to trial their PW manager system without cost. I downloaded and surprised to find that I could migrate all my passwords created over the past 10+ years into 1PW management software. Amazing and it showed me all the PW and sites that were at risk. Wow, it's taking me time to make the updates, but it well worth the effort. Claud and Alina were very helpful and they provided a gracious discount for using 1PW. I would have paid the full price, but appreciate the saving.

I have only had praise and gratitude… I have only had praise and gratitude for 1Password for the yrs I've used it. I was looking fwd to uploading the newer version. Then the fit hit the shan! I have waited 24hrs to speak w/ a person from 1pw but now need to go work outside. I expect I may miss a possible call but more likely an email. Accessing support is way too hard and accessing easy support seems impossible.

I like that 1Password has a support… I like that 1Password has a support system. 1Password is not intuitively obvious to the lay person. Unless someone is logged into me and I do a screen share, it's hard to apply the instructions. Some of the sites I've tried to apply to 1Password just don't work and others work beautifully. I will continue to work through the nuances. Thanks.

Totally worth the price, can't live in modern world without a password manager This has transformed my life, much more secure than creating your own passwords and so easy to share your passwords within the family (those that you want to share). My only gripe is that there are so many features and things that even after using it for a couple of years, I still am puzzled sometimes as to what different things do in there. Wish there was an option to have some tips for easier use.