Microsoft scam I was unaware of the Microsoft scam and got involved. After I caught these people giving me info back I hadn't given them I googled Microsoft, got a phone number, called & they came to my rescue. I was connected with 247Techies. They were super nice and cleaned out those scammers and everything else that didn't belong in my computer. Thank you 247 Techies!

The people I dealt with were helpful… The people I dealt with were helpful and patient: Tony, Thomas, David and Roy Please remind them that when signing people up for 6 months service that that service will renew at 6 months! Had to deal with paypal with that. Otherwise, the computer is fixed. If I have problems with this older computer I will contact you again!

Solved problem efficiently and quickly Title tells it all. In all fairness, however I did find the technician's accent difficult for these 93 year old ears to understand and the telephone audio was somewhat broken up. Things probably took a little longer to accomplish because of repeated questions of requests for my inputs. Final outcome however was five star.

The techies were very knowledgable. The techies were very knowledgable. My only complaint was that it took so long to clean up the problem. Part of that was my fault because I am elderly and hard of hearing and slow.

Good support from Eric. Eric really did, Chris not so much; Nash was nice; supervisor James Halpert was so good to talk with and as I told him and Eric, I hope I can avoid switching to the new Outlook because if what I have been using is discontinued I will have to find a new email platform!! Tell that to Microsoft!