Microsoft scam I was unaware of the Microsoft scam and got involved. After I caught these people giving me info back I hadn't given them I googled Microsoft, got a phone number, called & they came to my rescue. I was connected with 247Techies. They were super nice and cleaned out those scammers and everything else that didn't belong in my computer. Thank you 247 Techies!

Helped twice over last two days with 2… Helped twice over last two days with 2 separate issues. Both techs listened and solved problems...one with a document camera and one with final cut pro...neither of which they were likely trained on. Appreciate the can-do attitude. By the way, the 6 month subscription is totally worth it...things seem to come up all the time...not usually broken...but more of "how to" questions. The only problem is that occasionally, once I hit the "allow" button to screenshare, link disconnects.

hackers make money for microsoft I am very ignorant of computers and cause most of my own problems. Beyond that a hacker was stealing my information. Your men, Isaac and Roy were patient, courteous and thoroughly professional. Plus they had to deal with my old age and hearing deficit.

Solved problem efficiently and quickly Title tells it all. In all fairness, however I did find the technician's accent difficult for these 93 year old ears to understand and the telephone audio was somewhat broken up. Things probably took a little longer to accomplish because of repeated questions of requests for my inputs. Final outcome however was five star.

So far so good So far so good. Only criticism is that I had to speak to a number of people before issue was resolved. In addition, one person told me I could walk away from computer and he would call me when done. He did not. I looked at computer and saw that he had signed out. Unacceptable!