Easy to use The were able to get in and handle the problem without the potential frustrations of trying to follow instructions over the phone. The main issue and a secondary issue were both resolved in a reasonable amount of time.

The person I worked with The person I worked with, Tony, was efficient, knowledgeable, straight-forward and kind. The tech, who I only met as a cursor on the screen and a little chat, really seemed to know what he was doing. As I am not a techie, I can only trust that what they did was sufficient to solve the problem.

Good support from Eric. Eric really did, Chris not so much; Nash was nice; supervisor James Halpert was so good to talk with and as I told him and Eric, I hope I can avoid switching to the new Outlook because if what I have been using is discontinued I will have to find a new email platform!! Tell that to Microsoft!

hackers make money for microsoft I am very ignorant of computers and cause most of my own problems. Beyond that a hacker was stealing my information. Your men, Isaac and Roy were patient, courteous and thoroughly professional. Plus they had to deal with my old age and hearing deficit.

Microsoft scam I was unaware of the Microsoft scam and got involved. After I caught these people giving me info back I hadn't given them I googled Microsoft, got a phone number, called & they came to my rescue. I was connected with 247Techies. They were super nice and cleaned out those scammers and everything else that didn't belong in my computer. Thank you 247 Techies!