Friendly, patient and helpful customer service I can't tell you how grateful our family is for your service. Seeing all the pictures and videos of our family as they grew reminded us of the faithful goodness of God in our lives over the years. Few, perhaps, would call the recovery inexpensive, but the value to us far outweighed the cost. Also, I very much appreciated your customer service. It was clear, kind, informative and patient. I would quickly recommend you to others -- and probably will. Thanks again, Chris Knobloch

PITS Recovers Patient Notes I tasked PITS with recovering patient notes for my psychotherapist girlfriend that were essential to her practice. In the process of upgrading to Big Sur OS, the installer froze because of lack of hard drive space, so she couldn't access her files. PITS recovered all her data onto an external drive. We were able to reinstall the Big Sur (after wiping the machine) and transfer all her files back to her now functional computer. Kudos to all at PITS for a job well done.

Zak the Manager is fantastic ! As a NYer, I had a great experience recovering my hard drive data @ Pits Brooklyn office . A huge thanks to Zak the manager & staff addressing the issue & get it done in 24 hrs ! Everything was professional & Zak followed up to make sure everything is working . If you are in technical trouble contact them & discuss your issue.they are fast & accurate! Thank you Zak & pits global

Worse than I thought four months ago After being VERY clear about how much I could afford, I was charged 3 times the amount I had saved up. I am not claiming I didn't know what I would be chargef, but after losing my husband and all of our photos of our life together I foolishly agreed to an amount much higher than I could afford. I will never use them again and their response to my review cements that FIRMLY in my mind. And now, I learn that a)less than half of my terrabyte drive was actually recovered and b)the drive they sent with my "recovered files" has a virus or something and no longer works and crashes Windows every time I try to get my files.

PITS Data Recovery saved my life PITS Data Recovery saved my life! I thought I lost my photos and files on my broken hard drive forever. Fortunately, I found these awesome guys on the internet and spoke with John who was super helpful throughout the whole process. As soon as they received my hard drive, they were able to recover everything pretty quickly. I cannot thank PITS Data Recovery enough!