The folks at PITS did a fabulous job… The folks at PITS did a fabulous job and retrieved a decade’s worth of priceless family photos I had stored on an external hard drive that failed. I was unable to fix this myself and the local computer repair shop was uninterested. PITS to the rescue. Excellent work and a fine system for dealing with the customer. PITS is not cheap, but if you have data you must have back, who’s to say what you should pay? I was ecstatic to get my photos back. I wholeheartedly recommend PITS.

Very patient Very patient, friendly, and professional customer service. Options were clearly explained during the initial call, and I was kept informed throughout the whole recovery process. Very pleased and relieved that PITS was able to recover data from my daughter's laptop. So if I need data retrieval from any device, the PITS team will be the ones I will call. I have complete confidence in their service. Thank you!

Thank you so much! Honestly, I don't expect my data could be recovered from the failure hard disk. Eric (hopefully I don't spell wrong) helps me on this task, providing me professional and sound communications and flexible options. He is very nice guy. The service from you gives me big surprise. Thanks a lot for your help.

Highly recommended It was a decent experience, the communication was great, the speed of the fix was extraordinary (failed hard drive), and the negotiation of prices was even more so. The only reason why I’m giving this 4 stars is because of the file type that was downloaded. It says zip but it’s in a strange file that I had to use a raropener to get open, but I’m just gonna chalk that up as something that happens when you pull stuff out of a hard drive that failed or got corrupted.

Zak the Manager is fantastic ! As a NYer, I had a great experience recovering my hard drive data @ Pits Brooklyn office . A huge thanks to Zak the manager & staff addressing the issue & get it done in 24 hrs ! Everything was professional & Zak followed up to make sure everything is working . If you are in technical trouble contact them & discuss your issue.they are fast & accurate! Thank you Zak & pits global