Zak the Manager is fantastic ! As a NYer, I had a great experience recovering my hard drive data @ Pits Brooklyn office . A huge thanks to Zak the manager & staff addressing the issue & get it done in 24 hrs ! Everything was professional & Zak followed up to make sure everything is working . If you are in technical trouble contact them & discuss your issue.they are fast & accurate! Thank you Zak & pits global

With thousands of client photos on the… With thousands of client photos on the line and a damaged external hard drive, I went into a panic. Admittedly, I was skeptical about sending the drive to a team across the country but I took a leap and sent it. The PITS team kept me updated throughout the process and didn't close the project until I'd verified that, yes, they resolved the issue. Thank you!

Very patient Very patient, friendly, and professional customer service. Options were clearly explained during the initial call, and I was kept informed throughout the whole recovery process. Very pleased and relieved that PITS was able to recover data from my daughter's laptop. So if I need data retrieval from any device, the PITS team will be the ones I will call. I have complete confidence in their service. Thank you!

Great experience! Great experience! Had two hard drives one was a computer tower. Too damaged to get anything off! Second was my western digital hard drive that just stoped working. They were able to get everything recovered very happy as many items were not replaceable as they are my kids baby pictures!! A little expensive but gave me a discount and understood was on a budget. Very helpful! Great customer service!

Friendly, patient and helpful customer service I can't tell you how grateful our family is for your service. Seeing all the pictures and videos of our family as they grew reminded us of the faithful goodness of God in our lives over the years. Few, perhaps, would call the recovery inexpensive, but the value to us far outweighed the cost. Also, I very much appreciated your customer service. It was clear, kind, informative and patient. I would quickly recommend you to others -- and probably will. Thanks again, Chris Knobloch