Follow up from customer service is top… Follow up from customer service is top notch and shipping was excellent. The edition # of the art work was different than the # advertised. Artsy was great in confirming the discrepancy to ensure I wanted to proceed with the purchase!

I ordered a painting and made payment… Scary experience I ordered a painting and made payment through wire transfer to Artsy about 10 days ago with order no. 299203112. So far I have not got any shipment confirmation yet. I almost think it is a scam. Reached out to artsy and gallery no solution. Art gallery said they did not receive fund , I wrote to artsy again, it became silent . It is anxious experience not positive at all! Can someone tell me this is not a scam? I spent thousands of dollars on an art piece , it turned out an awful experience. I hope artsy can follow up soon possible to get the shipment done .

I had a sales inquiry I had a sales inquiry, and Sophie, the Senior Manager of Trust & Safety at Artsy, expertly resolved the matter between the vendor and me. The solution was quickly found with minimal stress. I highly recommend purchasing artwork on Artsy.net; their after-sale service is truly professional. Thank you so much.

Excellent Buying Experience on Artsy I enjoyed making my most recent purchase on Artsy. The website search function and variety of ways to sort is very good. Pricing and terms were very straightforward. The packaging was carefully done and the artwork arrived in a very timely manner

Worst website EVER for customer AND gallery I advise to NEVER use Artsy as gallery or customer... You will pay way too much shipping costs as customer via Artsy, if you order direcly from a gallery you get way better prices or even for free!! Also, if you are a gallery, you have to pay every month for your account, but also need to pay a percentage to Artsy when you have a sale. That's what I call getting the best of both worlds ;)