I had a sales inquiry I had a sales inquiry, and Sophie, the Senior Manager of Trust & Safety at Artsy, expertly resolved the matter between the vendor and me. The solution was quickly found with minimal stress. I highly recommend purchasing artwork on Artsy.net; their after-sale service is truly professional. Thank you so much.

As an Artsy client As an Artsy client, I think it is a very practical platform to be able to show clients the exhibitions and works available. I find it convenient for when I go to international fairs. As a way of selling, I think it is difficult, generally I have very few inquiries and I was only able to make two sales in a year that do not cover the cost of the platform. This year one of the sales occurred through a virtual fair that Artsy held. I think the virtual fairs within artsy are very good.

Excellent Buying Experience on Artsy I enjoyed making my most recent purchase on Artsy. The website search function and variety of ways to sort is very good. Pricing and terms were very straightforward. The packaging was carefully done and the artwork arrived in a very timely manner

Don't expect to be informed about what is happening Absolutely no communication about what was going on. We weren't even sure we had actually made the purchase and the piece would be sent to us. We finally had to track down the gallery where the piece was and reach out to them to find out if the purchase went through and where the piece was. We have purchased pieces from all over the world. This site by far gave us the least confidence.

Artist profile removal A. Azusa really helped me out and made the process so easy for me, making a request on my behalf and monitoring it. I really appreciate how she was so willing to readily explain the reasons for the situation as while as providing thorough solutions.