As an Artsy client As an Artsy client, I think it is a very practical platform to be able to show clients the exhibitions and works available. I find it convenient for when I go to international fairs. As a way of selling, I think it is difficult, generally I have very few inquiries and I was only able to make two sales in a year that do not cover the cost of the platform. This year one of the sales occurred through a virtual fair that Artsy held. I think the virtual fairs within artsy are very good.

Inés in the Artsy Protection… Inés in the Artsy Protection department. I am floored by her level of service, professionalism, and follow-up. She kept at it until she achieved a good solution. Never tried to make me wrong. I always felt believed. Very efficient, no drama. Lovely. Her handling of the issue made a huge difference to me.

Great Customer Service! I made a mistake with ordering. Entirely on me -- it happens! But usually, that means being belittled, demeaned and/or at least getting the runaround so one wonders whether it's just better to lose the money and gain back the time and frustration spent. I am delighted to say Artsy *understood and helped me correct my mistake* efficiently and effectively and with zero judgement. Mistakes happen and it's nice to know we can quickly move on. I'll absolutely order again soon -- correctly this time!

I ordered a painting and made payment… Scary experience I ordered a painting and made payment through wire transfer to Artsy about 10 days ago with order no. 299203112. So far I have not got any shipment confirmation yet. I almost think it is a scam. Reached out to artsy and gallery no solution. Art gallery said they did not receive fund , I wrote to artsy again, it became silent . It is anxious experience not positive at all! Can someone tell me this is not a scam? I spent thousands of dollars on an art piece , it turned out an awful experience. I hope artsy can follow up soon possible to get the shipment done .

Worst website EVER for customer AND gallery I advise to NEVER use Artsy as gallery or customer... You will pay way too much shipping costs as customer via Artsy, if you order direcly from a gallery you get way better prices or even for free!! Also, if you are a gallery, you have to pay every month for your account, but also need to pay a percentage to Artsy when you have a sale. That's what I call getting the best of both worlds ;)