Artist profile removal A. Azusa really helped me out and made the process so easy for me, making a request on my behalf and monitoring it. I really appreciate how she was so willing to readily explain the reasons for the situation as while as providing thorough solutions.

Excellent Buying Experience on Artsy I enjoyed making my most recent purchase on Artsy. The website search function and variety of ways to sort is very good. Pricing and terms were very straightforward. The packaging was carefully done and the artwork arrived in a very timely manner

Follow up from customer service is top… Follow up from customer service is top notch and shipping was excellent. The edition # of the art work was different than the # advertised. Artsy was great in confirming the discrepancy to ensure I wanted to proceed with the purchase!

My overall experience was great My experience of making an offer to accepting it was transparent and smooth. The gallery was great to work with, the exact item was just as described and arrived undamaged. Two things to keep in mind - one is that if there isn't a frame mentioned, it will likely only be the art without a frame. I didn't mind this as I can choose my frame. But the biggest deal is that the description of the sales item vanishes upon purchase. Be sure to print out or screen capture the sales item details for your own records! This was surprising and I wish I could get the exact details advertised to print off and keep with my purchase. Overall, no issues, I'd order from Artsy again.

Response time regarding shipment Artsy's response time regarding shipment, once offer was accepted, was fast. Artsy was able to arrange for the delivery to occur in a timely manner assuring the customer would be happy.