I did not recieve the item that I… I am editing my review because in responding to my review I was called a liar, which I am not. Storage Parts Direct advertised DPS-1200SB power supplies on their website. I ordered 2 of them. When placing my order the Spare Part No 660185-001 was referenced and I attempted to contact them both by Chat and Email with no answer. I was later contacted via Email by Storage Parts Direct Sales Team and I asked them to verify that the Spare Part No 660185-001 was in fact the DPS-1200SB. Their answer was "Both Numbers belong to exactly the same Power Supply. 660185-001 is the Spare Part number and DPS-1200 SB is the model number". Thus assured I ordered 2 supplies. When I received them one was the DPS-1200 SB and the 2nd was a Model number HSTNS-PL30, a similar supply that I cannot use. When I asked for a replacement with the DPS-1200 or a refund I got a one word response Refused. I no longer want the correct supply. I want a refund.

Flawless experience Flawless experience! Order was put in and shipped to us quickly and order was correct. They even called to let me know that they received the order and just wanted to confirm it. Order was shipped out a few hours later. I will def be using StoragePartsDirect again for future needs!

Best customer service I have experienced in a long time. I appreciated how they addressed my concerns regarding the products I was needing. They took extra care to provide the correct date code. They didn't charge extra for the personalized service. I received my product on-time & correct. Thank you!

Great Source for Replacement Hard Drives I've ordered a few replacement hard drives from your company recently and they have all been quick to arrive and have worked great. I accidentally ordered the wrong part, but was able to swap out the drive caddy and get it working. I spoke with Mike through the chat and he answered all of my questions and was able to give me a link to the correct part so that I don't make the same mistake in the future. He also offered to help via the chat before my next order. The quick and helpful chat response was fantastic and I'll be sure to order future hard drive replacements through Storage Parts Direct.

We purchased a drive from Storage Parts twice and got screwed twice. We purchased a drive from Storage Parts Direct. It Came in DOA. We returned it and have confirmation of the return. We ordered a second one, It too came in DOA. Returned it per Storage Parts Directs instructions. Still waiting for a credit to be issued for both drives. My lead engineer has made more than 10 attempts to get the credit resolved. Simply Storage Parts Direct = They SUCK