customer
FRYou had original disks for a Dell R540… You had original disks for a Dell R540 where Dell support itself could not provide them, and you shipped fast. High shipping cost to Europe is the only disadvantage.
Service
EGexcellent excellent in condition and shipping speed... thank you
Jerry Reed
GBI did not recieve the item that I… I am editing my review because in responding to my review I was called a liar, which I am not. Storage Parts Direct advertised DPS-1200SB power supplies on their website. I ordered 2 of them. When placing my order the Spare Part No 660185-001 was referenced and I attempted to contact them both by Chat and Email with no answer. I was later contacted via Email by Storage Parts Direct Sales Team and I asked them to verify that the Spare Part No 660185-001 was in fact the DPS-1200SB. Their answer was "Both Numbers belong to exactly the same Power Supply. 660185-001 is the Spare Part number and DPS-1200 SB is the model number". Thus assured I ordered 2 supplies. When I received them one was the DPS-1200 SB and the 2nd was a Model number HSTNS-PL30, a similar supply that I cannot use. When I asked for a replacement with the DPS-1200 or a refund I got a one word response Refused. I no longer want the correct supply. I want a refund.
Jason S.
GBInitial order placed took several days… Initial order placed took several days to ship and was explained that I needed to be verified a customer with a valid credit card and I need to be called and spoken to. I am a wholesale distributor, and when we take credit cards and verify zip code, cc#, and CID, we are not at risk of loss from our processor. I suggest you look into that and not put the burden on a new customer that may need something right away, like hard drives, as I did. After the initial order, my next orders were process and shipped very quickly.
Kathy Morgan
GBBest customer service I have experienced in a long time. I appreciated how they addressed my concerns regarding the products I was needing. They took extra care to provide the correct date code. They didn't charge extra for the personalized service. I received my product on-time & correct. Thank you!