Best customer service I have experienced in a long time. I appreciated how they addressed my concerns regarding the products I was needing. They took extra care to provide the correct date code. They didn't charge extra for the personalized service. I received my product on-time & correct. Thank you!

As long as you don’t need customer service you good. I ordered 2 power supplies, in the picture they were PD-30s, when they arrived one is a pd, the other is a pl, my system doesn’t like the PLs for some reason, I ask to return it, no problem, I ship it back and 3 days later Mike Anderson sends me ra info, I had done shipped it to the address In his response which was apparently the wrong one, he sends me a smart@ss reply and still no power supply replacement, refund, or reply. Very displeased with this company and its @sshole salesman.

Excellent Customer Service. We had a catastrophic hard drive failure on our server were we lost multiple drive and could not recover the system. The only place that had the drive we needed was Storage Parts Direct. The drives were brand new and were compatible with our servers. We ordered 4 new drives and began the process of rebuilding the server when 2 additional older drives failed. We needed to order additional drives but the store was closed as it was 11PM at night. I decided to call anyways in hopes someone would answer but know one did. A minute later Mike the sales manager called backed stating that he recognized my number and knew that we had issues early that day and wanted to help in any way he can so he offered for us to come pick up the additional hard drives we needed. We got the additional drives at 11:45PM. I just wanted to thank Mike for providing excellent customer service in a dire situation. Thanks Mike

This website is legit! This website is legit. Originally I'd been a bit skeptical about my order since I'd never heard of this website before and the price on the product I ordered was WAY lower than other retailers. But the LTO drive I ordered came super quickly, packaged perfectly, and works fantastic. Emails I sent were replied to promptly as well. Highly recommended retailer and will definitely order from again in the future if I need any additional LTO / server parts. Thank you!

excellent excellent in condition and shipping speed... thank you