StoragePartsDirect.com has a great… StoragePartsDirect.com has a great customer service due to any issue. We shipped something back without notify their RMA dept but their RMA dept is very nice to waive the restocking fee. Thank you very much Adam!

I did not recieve the item that I… I am editing my review because in responding to my review I was called a liar, which I am not. Storage Parts Direct advertised DPS-1200SB power supplies on their website. I ordered 2 of them. When placing my order the Spare Part No 660185-001 was referenced and I attempted to contact them both by Chat and Email with no answer. I was later contacted via Email by Storage Parts Direct Sales Team and I asked them to verify that the Spare Part No 660185-001 was in fact the DPS-1200SB. Their answer was "Both Numbers belong to exactly the same Power Supply. 660185-001 is the Spare Part number and DPS-1200 SB is the model number". Thus assured I ordered 2 supplies. When I received them one was the DPS-1200 SB and the 2nd was a Model number HSTNS-PL30, a similar supply that I cannot use. When I asked for a replacement with the DPS-1200 or a refund I got a one word response Refused. I no longer want the correct supply. I want a refund.

This is a very good seller. Top recommendations! A++++++++ I have bought items many times at storagepartsdirect.com. These are great guys. The goods are excellent quality, well packaged, shipped quickly. Quickly answer if you have questions. I highly recommend this seller. A ++++++++

Excellent Customer Service. We had a catastrophic hard drive failure on our server were we lost multiple drive and could not recover the system. The only place that had the drive we needed was Storage Parts Direct. The drives were brand new and were compatible with our servers. We ordered 4 new drives and began the process of rebuilding the server when 2 additional older drives failed. We needed to order additional drives but the store was closed as it was 11PM at night. I decided to call anyways in hopes someone would answer but know one did. A minute later Mike the sales manager called backed stating that he recognized my number and knew that we had issues early that day and wanted to help in any way he can so he offered for us to come pick up the additional hard drives we needed. We got the additional drives at 11:45PM. I just wanted to thank Mike for providing excellent customer service in a dire situation. Thanks Mike

We purchased a drive from Storage Parts twice and got screwed twice. We purchased a drive from Storage Parts Direct. It Came in DOA. We returned it and have confirmation of the return. We ordered a second one, It too came in DOA. Returned it per Storage Parts Directs instructions. Still waiting for a credit to be issued for both drives. My lead engineer has made more than 10 attempts to get the credit resolved. Simply Storage Parts Direct = They SUCK