darylwhipple
GBI was sent numerous addresses I was sent numerous addresses, but never the one I was searching for verified, only emails that they were (working on it), and after a month, never verified the address...........
michael anderson
GBI had used this service and forgot cancell I had used this service and forgot to cancell after my trial. I didn't even remember signing up until I got a Nsf from my bank. I contacted customer service and received a very fast, very courteous response. My account was terminated immediately. Refund was not requested due to my own negligence These people are not scammers or crooks. They are sincere, courteous individuals who I'll be happy to do business with again.
Melissa
GBCharged after canceling I purchased a 7-day trial membership and canceled via email within the 7 days. I was charged $24.37 for a full month one day after my trial ended. I sent a follow-up email asking this to be resolved then called customer service which said they had no record of my cancelation! I was immediately refunded my money but should never have had to waste time sending emails and calling. Beware if you get a trial and make sure you're not charged after you cancel. And keep proof!
customer
GBIn general In general, I'm satisfied with "Bumper'. But, better to send a notification before charging for a subscription. Cuz, I used bumper before purchase a car to check all background half year ago and paid couple of bucks for a single "check". And 6 months later I see -21$ from my debit card. Customer service was great, fast, and effective.
Michael Keleher
GBClueless customer support or no QA? Tried to use the service after written confirmation that I had 4 days left. Couldn't get past a warning message. Wasted about half an hour with support, and they offered several useless time-wasting approaches to fix their untested code. All they could do was ask for a picture of my screen. As if they didn't even understand what their errant "account inactive" box looks like...