JP
GBupdated because they responded quickily UPdate: They responded and refunded my money. Just make sure you read the "terms and conditions" (who actually reads these details every time??) cuz it says you will be paying again in just 7 days.--JP would give zero stars if possible. I paid the $1 to check my car, and they charged me for ongoing membership that I never authorized. AVOID THE SCAM, DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
Chris Fallis
GBCharged over $300 for a subscription I… Charged over $300 for a subscription I was unaware of. Asked for a refund as I never used the service past the initial trial. They were only willing to refund 1 charge. Shame on anyone who runs a business with such predatory practices.
Melissa
GBCharged after canceling I purchased a 7-day trial membership and canceled via email within the 7 days. I was charged $24.37 for a full month one day after my trial ended. I sent a follow-up email asking this to be resolved then called customer service which said they had no record of my cancelation! I was immediately refunded my money but should never have had to waste time sending emails and calling. Beware if you get a trial and make sure you're not charged after you cancel. And keep proof!
N Taylor
GBWonderful and Useful It was a great service to have available while in the process of buying an used car. Helped me tremendously to find issues with previous accidents, title issues and so. Definitely a great tool to have at my disposition.
customer
GBIn general In general, I'm satisfied with "Bumper'. But, better to send a notification before charging for a subscription. Cuz, I used bumper before purchase a car to check all background half year ago and paid couple of bucks for a single "check". And 6 months later I see -21$ from my debit card. Customer service was great, fast, and effective.