Michael Keleher
GBClueless customer support or no QA? Tried to use the service after written confirmation that I had 4 days left. Couldn't get past a warning message. Wasted about half an hour with support, and they offered several useless time-wasting approaches to fix their untested code. All they could do was ask for a picture of my screen. As if they didn't even understand what their errant "account inactive" box looks like...
Rebecca Rutherford
GBBeware of Bumper I, like many others, was charged a recurring fee for a service I never ordered or signed up for. These charges date back to October 2023 and going forward. I did not know what bumper llc was/is and have had no way to contact the company to dispute these charges... I just found out on a statement from my bank. My credit card was hit 5 times with charges.
Tony Montague
GBGreat value & service! I only needed to use Bumper for a few days while I was looking for a car and had planned to cancel my subscription as soon as I found one. Bumper's information is reliable and a great value. The cancellation process took only five minutes and the agent was super friendly and professional.
JP
GBupdated because they responded quickily UPdate: They responded and refunded my money. Just make sure you read the "terms and conditions" (who actually reads these details every time??) cuz it says you will be paying again in just 7 days.--JP would give zero stars if possible. I paid the $1 to check my car, and they charged me for ongoing membership that I never authorized. AVOID THE SCAM, DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
customer
GBIn general In general, I'm satisfied with "Bumper'. But, better to send a notification before charging for a subscription. Cuz, I used bumper before purchase a car to check all background half year ago and paid couple of bucks for a single "check". And 6 months later I see -21$ from my debit card. Customer service was great, fast, and effective.