Melissa
GBCharged after canceling I purchased a 7-day trial membership and canceled via email within the 7 days. I was charged $24.37 for a full month one day after my trial ended. I sent a follow-up email asking this to be resolved then called customer service which said they had no record of my cancelation! I was immediately refunded my money but should never have had to waste time sending emails and calling. Beware if you get a trial and make sure you're not charged after you cancel. And keep proof!
N Taylor
GBWonderful and Useful It was a great service to have available while in the process of buying an used car. Helped me tremendously to find issues with previous accidents, title issues and so. Definitely a great tool to have at my disposition.
customercms
GBNot helpful -
michael anderson
GBI had used this service and forgot cancell I had used this service and forgot to cancell after my trial. I didn't even remember signing up until I got a Nsf from my bank. I contacted customer service and received a very fast, very courteous response. My account was terminated immediately. Refund was not requested due to my own negligence These people are not scammers or crooks. They are sincere, courteous individuals who I'll be happy to do business with again.
Chanteaphea Ngorn
KHDO NOT USE THIS WEBSITE I signed up for 7 days trial. I have only used its service once. On the website I tried to find the cancellation but it is so hideous. Then after 7 days, I was charged 24.37$ without a notice, confirmation nor receipt via email. I found out because I check my banking mobile app. Unless this company gives me a refund, it is scamming people. The information on vehicles is not even adequate compared to other websites I tried. I will give an update if I received the refund or not. Edit: This company is responsible. Unlike other reviewers, I have received my refund after I made my inquiry.