Melissa
GBCharged after canceling I purchased a 7-day trial membership and canceled via email within the 7 days. I was charged $24.37 for a full month one day after my trial ended. I sent a follow-up email asking this to be resolved then called customer service which said they had no record of my cancelation! I was immediately refunded my money but should never have had to waste time sending emails and calling. Beware if you get a trial and make sure you're not charged after you cancel. And keep proof!
Savannah
GBStill charging me after canceling. -
Tony Montague
GBGreat value & service! I only needed to use Bumper for a few days while I was looking for a car and had planned to cancel my subscription as soon as I found one. Bumper's information is reliable and a great value. The cancellation process took only five minutes and the agent was super friendly and professional.
Chris Fallis
GBCharged over $300 for a subscription I… Charged over $300 for a subscription I was unaware of. Asked for a refund as I never used the service past the initial trial. They were only willing to refund 1 charge. Shame on anyone who runs a business with such predatory practices.
customercms
GBNot helpful -