Larry Hartshorn
GBwas misled was mislead into thinking it was a 1 time check for a doller then make it confusing on how to get back to cancel. my fixed income father has been getting charged reaccurring for months now i just heard. and when i called it felt like a pure scam and the lady wasnt helpful.
N Taylor
GBWonderful and Useful It was a great service to have available while in the process of buying an used car. Helped me tremendously to find issues with previous accidents, title issues and so. Definitely a great tool to have at my disposition.
Michael Keleher
GBClueless customer support or no QA? Tried to use the service after written confirmation that I had 4 days left. Couldn't get past a warning message. Wasted about half an hour with support, and they offered several useless time-wasting approaches to fix their untested code. All they could do was ask for a picture of my screen. As if they didn't even understand what their errant "account inactive" box looks like...
customer
GBIn general In general, I'm satisfied with "Bumper'. But, better to send a notification before charging for a subscription. Cuz, I used bumper before purchase a car to check all background half year ago and paid couple of bucks for a single "check". And 6 months later I see -21$ from my debit card. Customer service was great, fast, and effective.
Melissa
GBCharged after canceling I purchased a 7-day trial membership and canceled via email within the 7 days. I was charged $24.37 for a full month one day after my trial ended. I sent a follow-up email asking this to be resolved then called customer service which said they had no record of my cancelation! I was immediately refunded my money but should never have had to waste time sending emails and calling. Beware if you get a trial and make sure you're not charged after you cancel. And keep proof!