customer
GBIn general In general, I'm satisfied with "Bumper'. But, better to send a notification before charging for a subscription. Cuz, I used bumper before purchase a car to check all background half year ago and paid couple of bucks for a single "check". And 6 months later I see -21$ from my debit card. Customer service was great, fast, and effective.
Tony Montague
GBGreat value & service! I only needed to use Bumper for a few days while I was looking for a car and had planned to cancel my subscription as soon as I found one. Bumper's information is reliable and a great value. The cancellation process took only five minutes and the agent was super friendly and professional.
customercms
GBNot helpful -
Michael Keleher
GBClueless customer support or no QA? Tried to use the service after written confirmation that I had 4 days left. Couldn't get past a warning message. Wasted about half an hour with support, and they offered several useless time-wasting approaches to fix their untested code. All they could do was ask for a picture of my screen. As if they didn't even understand what their errant "account inactive" box looks like...
Rebecca Rutherford
GBBeware of Bumper I, like many others, was charged a recurring fee for a service I never ordered or signed up for. These charges date back to October 2023 and going forward. I did not know what bumper llc was/is and have had no way to contact the company to dispute these charges... I just found out on a statement from my bank. My credit card was hit 5 times with charges.