Melissa
GBCharged after canceling I purchased a 7-day trial membership and canceled via email within the 7 days. I was charged $24.37 for a full month one day after my trial ended. I sent a follow-up email asking this to be resolved then called customer service which said they had no record of my cancelation! I was immediately refunded my money but should never have had to waste time sending emails and calling. Beware if you get a trial and make sure you're not charged after you cancel. And keep proof!
Michael Keleher
GBClueless customer support or no QA? Tried to use the service after written confirmation that I had 4 days left. Couldn't get past a warning message. Wasted about half an hour with support, and they offered several useless time-wasting approaches to fix their untested code. All they could do was ask for a picture of my screen. As if they didn't even understand what their errant "account inactive" box looks like...
Clark Murphy
GBAgent I spoke to handled the issue… Agent I spoke to handled the issue quickly and professionally.
Vicki May
GBInformation was worthless Information was worthless. I knew the year make and model of my car, gave me absolutely nothing else. Not even worth $1.00 Cancelled immediately