Michella Amonson
GBUnable to provide vehicle info n tried… They were Unable to provide vehicle info n I tried to cancel but a recording comes on and ends in a loop going nowhere and they said they would gladly offer a refund online when you sign up Cannot get thru to cancel and no being charged monthly fee
Melissa
GBCharged after canceling I purchased a 7-day trial membership and canceled via email within the 7 days. I was charged $24.37 for a full month one day after my trial ended. I sent a follow-up email asking this to be resolved then called customer service which said they had no record of my cancelation! I was immediately refunded my money but should never have had to waste time sending emails and calling. Beware if you get a trial and make sure you're not charged after you cancel. And keep proof!
Michael Keleher
GBClueless customer support or no QA? Tried to use the service after written confirmation that I had 4 days left. Couldn't get past a warning message. Wasted about half an hour with support, and they offered several useless time-wasting approaches to fix their untested code. All they could do was ask for a picture of my screen. As if they didn't even understand what their errant "account inactive" box looks like...
Larry Hartshorn
GBwas misled was mislead into thinking it was a 1 time check for a doller then make it confusing on how to get back to cancel. my fixed income father has been getting charged reaccurring for months now i just heard. and when i called it felt like a pure scam and the lady wasnt helpful.