Really loving this system Really loving this system! We have had Better Impact for 2 years and have been able to adapt to exactly our needs. Would recommend this to as a good solid system to recruit, manage and support your volunteer team.

I'm new to the My Impact program I'm new to the My Impact program. It's extensive in it's scope which means there's a lot to learn. Their training videos are excellent but what I really love is their chat help option. The people there are friendly, responsive and know their subject! When we're bringing on other Admins where they may not be wild about learning a new program, they too appreciate the level of friendly, easy, accessible assistance that My Impact delivers!

We really enjoy Better Impact We really enjoy Better Impact. It does most of what we need from a program like this, and we are still finding more and more ways that BI can help improve our volunteer management. There are some bugs that require a lot of time to figure out, but there are some great resources put out by BI for when you run into issues.

I am not an IT person... I am not an IT person, so this review is actually not really about the portal itself but about the Better Impact staff. Really, I could not compliment them enough. They are always so responsive and provide amazing assistance. When the system doesn't have a capability that I'd like, they give me advice on how to work around it within their framework. They are patient, kind, always available and exceedingly helpful. Our account rep, Josie, used to be a volunteer coordinator and her consultations are always spot-on. Thanks to the team! Give them raises!

Thank you! From the onboarding, to the 24/7 help desk, the Better Impact team goes above and beyond to ensure its users are set up for success. This platform has revolutionized our volunteer program and has allowed us to more easily double our program size through emails, hour tracking, and much more.