The Better Impact team is superb with on the spot support. The Better Impact team is superb with assisting in setting things up from the start to being on stand by for any question you need on the fly. I am still learning a lot about this software but truly love it. There is so much you can do with it and it really allows you to communicate with your volunteers with ease. I still have a lot to learn but am confident with the consistent help that is always available. Highly recommend!!

I am not an IT person... I am not an IT person, so this review is actually not really about the portal itself but about the Better Impact staff. Really, I could not compliment them enough. They are always so responsive and provide amazing assistance. When the system doesn't have a capability that I'd like, they give me advice on how to work around it within their framework. They are patient, kind, always available and exceedingly helpful. Our account rep, Josie, used to be a volunteer coordinator and her consultations are always spot-on. Thanks to the team! Give them raises!

BI shows it's quality soon after start of evaluation We're evaluating BI for use in our organization which has well over 100 volunteers actively assisting members of our community. The BI folks have build a solution that, out of the box, fits most of our needs. Furthermore, where some tinkering is required, they are able to come up with easily implementable tweaks that do the job. The UI is intuitive and the functionality is comprehensive. And even though we've only been using the product for a bit over a week I fully expect it to serve our needs for a very long time.

We really enjoy Better Impact We really enjoy Better Impact. It does most of what we need from a program like this, and we are still finding more and more ways that BI can help improve our volunteer management. There are some bugs that require a lot of time to figure out, but there are some great resources put out by BI for when you run into issues.

This software program has helped so… This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunteer and client portals. The QR Timeclock system feels innovated and up to date with times! The background check partnership is amazing and had previously been using for years. I'm so appreciative with the online chat systems and have always had my questions answered.