Better Impact has been a game changer Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If there is something we want to do, there is usually a work around that makes it possible if not a direct feature. Support is very responsive and provides help immediately.

Great Software Before Better Impact we used to do all the scheduling by hand, best decision we made was to purchase Better Impact to help us. Our volunteers have given us great feedback as is easy to use, it has also made it easier on them to sign up and/or cancel shifts. I personally like the features we can add for example the badges (years, hours, completing training). Another great thing is volunteers being able to do all training online. Also, being able to send emails, specially at this time when restrictions and policies are constantly changing due to COVID.

I'm new to the My Impact program I'm new to the My Impact program. It's extensive in it's scope which means there's a lot to learn. Their training videos are excellent but what I really love is their chat help option. The people there are friendly, responsive and know their subject! When we're bringing on other Admins where they may not be wild about learning a new program, they too appreciate the level of friendly, easy, accessible assistance that My Impact delivers!

Easier Management of Volunteers Since starting to use Better Impact, management of volunteers has changed immensely for me. Volunteers can easily sign up for shifts, and the system creates a schedule for them to see. I can create and save commonly used reports to make viewing these items more efficient. I'm very happy with the program, and still learning more ways that I can use it.

I used the chat feature on Better Imapct to edit a volunterr profile I used the chat feature on Better Impact today and once again the service was stellar. The support experts are knowledgeable, courteous and friendly. Shannon form BI was able to spot something I was missing in a volunteer setup window right away and provided clear and concise instructions to correct the issue. You can't go wrong with Better Impact, they're notch in every category. One small complaint though, only five stars? I would give the support staff ten stars if I could! Thanks again.