Jere Spurlin
GBTop Notch Team Support CoinLedger's tech support team worked diligently for several weeks to diagnose and correct a problem I was having with my account which was preventing me from importing tax information. I would like to give special recognition to Caio, Sara, and Linda for their efforts in communicating with me throughout the resolution process. I would definitely use CoinLedger again! Thank you again!
D.
GBCoin Ledger is at your side when you need them. Coin Ledger helped me to aggregate my tax info from my crypto exchanges I use and upload it to Turbo Tax. There are some exchanges that don't use a format which works with TurboTax. Coin Ledger is the bridge between these entities for tax time. They also allow me to create a PDF of my tax info which I like to keep as a hard copy in my own records. Their communication with me while getting my account set up and importing my tax info was excellent. I particularly appreciated Seraphim's reaching out via email at a point where I got hung up. Excellent following up and customer service. I highly recommend Coin Ledger. I'll be using their service annually. 👍
jamie
GBCoinledger customer service is GREAT! Coinledger customer service is top-notch and very transparent. I had issues uploading trade activity and they were extremely helpful as well as being very honest about what to expect on their platform. The answers to my questions are always very detailed and answered on a timely basis. I highly recommend Coinledger.
Darryl Piatt
GBSo far so good So far so good, prompt customer service with multiple e-mails answering questions and providing links that were needed to complete tax. Helped with log onto issues, and we are hoping program will do the mess of our tax going back 3 years with many trades and transfers.
Dan Swannie
GBOutstanding customer service Outstanding customer service. Ben R has been extremely helpful, and I must say very responsive/timely with assisting me with downloading a couple of issues. The issues we really mine but Ben R took to the time to get me through them, rather than just referring me to the FAQ or Help menu's. The program makes it easy to identify potential issues with no associated cost. This is a welcomed change from the last (ZL) tax software I tried to use.