Jere Spurlin
GBTop Notch Team Support CoinLedger's tech support team worked diligently for several weeks to diagnose and correct a problem I was having with my account which was preventing me from importing tax information. I would like to give special recognition to Caio, Sara, and Linda for their efforts in communicating with me throughout the resolution process. I would definitely use CoinLedger again! Thank you again!
KS
GBThis was my first time using coin… This was my first time using coin ledger. I had trouble downloading files. Emailed customer service and got a quick response from Ben R. He was very quick to respond and was very helpful with detail instructions. I was driving at the time so I could not download my file so he helped me with it. Email it to me as a file. Saved me so much time and I was very grateful for it. Highly recommended and appreciated.
Norge Arnaiz
GBMy experience was amazing My experience was amazing! I imported all my crypto transaction fairly easily, as the website gives you directions. I really wanted to track my portfolio on an ongoing basis, as I knew I didn't have taxes to pay in this past year. Linda was incredibly helpful and responsive! I usually don't write reviews like this but the customer service was just incredible.
Jay
GBCoinledger was my first pick and my… Coinledger was my first pick and my first experience with a crypto tax service. Overall the experience was positive. I did have some issues transferring the data to the platform, but customer service was there to help. A big shout out to Ben R. He was there the whole way and went above and beyond to get me squared away! Very responsive, very professional.
Customer
GBGreat Customer Support, Service Works for Turbo Tax I got what I needed for my taxes (turbo tax) and the import worked flawlessly. Also, I purchased the report for the wrong year and requested a refund. I was contacted and refunded in less than 1 business day. Great customer service during an undoubtedly busy time.