Steve H
GBTerrible Terrible. All I wanted was to get my taxes from Voyager which went bankrupt. And I had to pay around $45 just to get my report. That's all I wanted. I didn't need any tax information from any other exchanges.
Stephen C
GBI was having trouble with missing cost… I was having trouble with missing cost basis and uploading certain transactions from 2023. Farouk was the customer service representative that helped me. He was very knowledgeable and helped me get all the transactions uploaded and figure out the missing cost basis. We were able to get everything squared away. I'm not crazy about doing everything through email. id rather do it over the phone. But, Farouk was very good and made the process easy
Ricky Woodard
GBCoinledger have a seamless product and… Coinledger have a seamless product and phenomenal response time to email and chat. Questions are addressed, issues are solved with understanble guidance. Thanks again to Seraphim and the team!
Norge Arnaiz
GBMy experience was amazing My experience was amazing! I imported all my crypto transaction fairly easily, as the website gives you directions. I really wanted to track my portfolio on an ongoing basis, as I knew I didn't have taxes to pay in this past year. Linda was incredibly helpful and responsive! I usually don't write reviews like this but the customer service was just incredible.
Dan Swannie
GBOutstanding customer service Outstanding customer service. Ben R has been extremely helpful, and I must say very responsive/timely with assisting me with downloading a couple of issues. The issues we really mine but Ben R took to the time to get me through them, rather than just referring me to the FAQ or Help menu's. The program makes it easy to identify potential issues with no associated cost. This is a welcomed change from the last (ZL) tax software I tried to use.