Shaun
GBSara Sara, Sara, Sara! What can't I say? She was tremendously helpful, for many many issues and many many days. I tried CoinTracker (CS is not existent, still waiting), Koinly (No support and rejects many transaction downloads). Only thing I hope for in 2024 is to be able to upload PulseChain. I had to do that separately, but Sara helped me every step of the way with everything else, including clearing up all my "Review" items. Give her a raise! She is well deserving and really makes CoinLedger stand out among the other competition.
Consumer
GBGreat customer service from Ben R Dipped my toe into crypto, using SoFi to manage buying/selling. Great until it came time to import .CSV transaction data into TurboTax to complete my 2023 taxes. Didn’t work. SoFi chat referred me to CoinLedger. Everything looked straightforward until I went to import data. Needed to map the data to their template to calculate capital gains/losses. Thankfully, Ben R came to my rescue! Ben was able to take my CSV files and map it over to the template. He then advised on how to import into CoinLedger. After that - the magic happened and I quickly had a file that I could import into TurboTax. Super quick after purchasing the hobbyist package.
Stéphanie Bourgeois
FRGreat tool and great support Great tool and great support. Crypto Taxes can be a bit stressful especially when all transactions are spread around different exchanges with back-and-forth deposits and withdrawals. Fortunately, most of us are in the same boat, and the great team at CoinLedger got us covered.
jamie
GBCoinledger customer service is GREAT! Coinledger customer service is top-notch and very transparent. I had issues uploading trade activity and they were extremely helpful as well as being very honest about what to expect on their platform. The answers to my questions are always very detailed and answered on a timely basis. I highly recommend Coinledger.
Jere Spurlin
GBTop Notch Team Support CoinLedger's tech support team worked diligently for several weeks to diagnose and correct a problem I was having with my account which was preventing me from importing tax information. I would like to give special recognition to Caio, Sara, and Linda for their efforts in communicating with me throughout the resolution process. I would definitely use CoinLedger again! Thank you again!