Norge Arnaiz
GBMy experience was amazing My experience was amazing! I imported all my crypto transaction fairly easily, as the website gives you directions. I really wanted to track my portfolio on an ongoing basis, as I knew I didn't have taxes to pay in this past year. Linda was incredibly helpful and responsive! I usually don't write reviews like this but the customer service was just incredible.
jamie
GBCoinledger customer service is GREAT! Coinledger customer service is top-notch and very transparent. I had issues uploading trade activity and they were extremely helpful as well as being very honest about what to expect on their platform. The answers to my questions are always very detailed and answered on a timely basis. I highly recommend Coinledger.
Jay
GBCoinledger was my first pick and my… Coinledger was my first pick and my first experience with a crypto tax service. Overall the experience was positive. I did have some issues transferring the data to the platform, but customer service was there to help. A big shout out to Ben R. He was there the whole way and went above and beyond to get me squared away! Very responsive, very professional.
Customer
GBGreat Customer Support, Service Works for Turbo Tax I got what I needed for my taxes (turbo tax) and the import worked flawlessly. Also, I purchased the report for the wrong year and requested a refund. I was contacted and refunded in less than 1 business day. Great customer service during an undoubtedly busy time.
Consumer
GBGreat customer service from Ben R Dipped my toe into crypto, using SoFi to manage buying/selling. Great until it came time to import .CSV transaction data into TurboTax to complete my 2023 taxes. Didn’t work. SoFi chat referred me to CoinLedger. Everything looked straightforward until I went to import data. Needed to map the data to their template to calculate capital gains/losses. Thankfully, Ben R came to my rescue! Ben was able to take my CSV files and map it over to the template. He then advised on how to import into CoinLedger. After that - the magic happened and I quickly had a file that I could import into TurboTax. Super quick after purchasing the hobbyist package.