Missing Cost Basis Issue fix Sara, one of the agents, provided exceptional assistance in resolving the Missing Cost Basis issue. She demonstrated great dedication and went above and beyond to ensure the problem was resolved. Overall, the team's service is outstanding, and I am very pleased with the level of support provided by the agents.

Outstanding customer service Outstanding customer service. Ben R has been extremely helpful, and I must say very responsive/timely with assisting me with downloading a couple of issues. The issues we really mine but Ben R took to the time to get me through them, rather than just referring me to the FAQ or Help menu's. The program makes it easy to identify potential issues with no associated cost. This is a welcomed change from the last (ZL) tax software I tried to use.

Coinledger was my first pick and my… Coinledger was my first pick and my first experience with a crypto tax service. Overall the experience was positive. I did have some issues transferring the data to the platform, but customer service was there to help. A big shout out to Ben R. He was there the whole way and went above and beyond to get me squared away! Very responsive, very professional.

I was having trouble with missing cost… I was having trouble with missing cost basis and uploading certain transactions from 2023. Farouk was the customer service representative that helped me. He was very knowledgeable and helped me get all the transactions uploaded and figure out the missing cost basis. We were able to get everything squared away. I'm not crazy about doing everything through email. id rather do it over the phone. But, Farouk was very good and made the process easy

Great tool and great support Great tool and great support. Crypto Taxes can be a bit stressful especially when all transactions are spread around different exchanges with back-and-forth deposits and withdrawals. Fortunately, most of us are in the same boat, and the great team at CoinLedger got us covered.