Customer
GBGreat Customer Support, Service Works for Turbo Tax I got what I needed for my taxes (turbo tax) and the import worked flawlessly. Also, I purchased the report for the wrong year and requested a refund. I was contacted and refunded in less than 1 business day. Great customer service during an undoubtedly busy time.
Vamshi Mukka
GBMissing Cost Basis Issue fix Sara, one of the agents, provided exceptional assistance in resolving the Missing Cost Basis issue. She demonstrated great dedication and went above and beyond to ensure the problem was resolved. Overall, the team's service is outstanding, and I am very pleased with the level of support provided by the agents.
D.
GBCoin Ledger is at your side when you need them. Coin Ledger helped me to aggregate my tax info from my crypto exchanges I use and upload it to Turbo Tax. There are some exchanges that don't use a format which works with TurboTax. Coin Ledger is the bridge between these entities for tax time. They also allow me to create a PDF of my tax info which I like to keep as a hard copy in my own records. Their communication with me while getting my account set up and importing my tax info was excellent. I particularly appreciated Seraphim's reaching out via email at a point where I got hung up. Excellent following up and customer service. I highly recommend Coin Ledger. I'll be using their service annually. 👍
Dan Swannie
GBOutstanding customer service Outstanding customer service. Ben R has been extremely helpful, and I must say very responsive/timely with assisting me with downloading a couple of issues. The issues we really mine but Ben R took to the time to get me through them, rather than just referring me to the FAQ or Help menu's. The program makes it easy to identify potential issues with no associated cost. This is a welcomed change from the last (ZL) tax software I tried to use.
Jay
GBCoinledger was my first pick and my… Coinledger was my first pick and my first experience with a crypto tax service. Overall the experience was positive. I did have some issues transferring the data to the platform, but customer service was there to help. A big shout out to Ben R. He was there the whole way and went above and beyond to get me squared away! Very responsive, very professional.