My experience was amazing My experience was amazing! I imported all my crypto transaction fairly easily, as the website gives you directions. I really wanted to track my portfolio on an ongoing basis, as I knew I didn't have taxes to pay in this past year. Linda was incredibly helpful and responsive! I usually don't write reviews like this but the customer service was just incredible.

I was having trouble with missing cost… I was having trouble with missing cost basis and uploading certain transactions from 2023. Farouk was the customer service representative that helped me. He was very knowledgeable and helped me get all the transactions uploaded and figure out the missing cost basis. We were able to get everything squared away. I'm not crazy about doing everything through email. id rather do it over the phone. But, Farouk was very good and made the process easy

Great tools, exceptional service These tools make life a lot easier and, if you need help with anything at all, the customer service is brilliant. The team replies within a day and they're focused on actually helping you (not just "dealing with" your help request). That's a sign of a solid company.

Great Customer Support, Service Works for Turbo Tax I got what I needed for my taxes (turbo tax) and the import worked flawlessly. Also, I purchased the report for the wrong year and requested a refund. I was contacted and refunded in less than 1 business day. Great customer service during an undoubtedly busy time.

Had a great experience using coin… Had a great experience using coin ledger. Software is quite useful however there are instances where we need help reconciling complex transactions as multi-swaps and bridges. Sara from the team helped me sort out all the questions I had and she literally spent a few hours to ensure all my transactions were reconciled. Will certainly use coin Ledger again. Appreciate the great support from Sara!! Highly recommend this software to every crypto user.