Shaun
GBSara Sara, Sara, Sara! What can't I say? She was tremendously helpful, for many many issues and many many days. I tried CoinTracker (CS is not existent, still waiting), Koinly (No support and rejects many transaction downloads). Only thing I hope for in 2024 is to be able to upload PulseChain. I had to do that separately, but Sara helped me every step of the way with everything else, including clearing up all my "Review" items. Give her a raise! She is well deserving and really makes CoinLedger stand out among the other competition.
Stephen C
GBI was having trouble with missing cost… I was having trouble with missing cost basis and uploading certain transactions from 2023. Farouk was the customer service representative that helped me. He was very knowledgeable and helped me get all the transactions uploaded and figure out the missing cost basis. We were able to get everything squared away. I'm not crazy about doing everything through email. id rather do it over the phone. But, Farouk was very good and made the process easy
Ricky Woodard
GBCoinledger have a seamless product and… Coinledger have a seamless product and phenomenal response time to email and chat. Questions are addressed, issues are solved with understanble guidance. Thanks again to Seraphim and the team!
Stéphanie Bourgeois
FRGreat tool and great support Great tool and great support. Crypto Taxes can be a bit stressful especially when all transactions are spread around different exchanges with back-and-forth deposits and withdrawals. Fortunately, most of us are in the same boat, and the great team at CoinLedger got us covered.
Ronald
GBCoinLedger goes above and beyond for Crypto reporting CoinLedger helped me figure out what TurboTax should have done in the first place! Much appreciation for CoinLedger as the problem was not caused by them. If you are using 2023 TurboTax Premium and have Crypto investments to report, the instructions in TurboTax do not include CoinLedger and do not provide ANY explanation as to why not. CoinLedger support figured out how to correctly import the transactions using a CSV file and selecting TurboTax Online as the format. NOTHING about this anywhere on the TurboTax site or their help system (which is horrendous). Again, thank you, CoinLedger for helping me through this mess.