Terrible Terrible. All I wanted was to get my taxes from Voyager which went bankrupt. And I had to pay around $45 just to get my report. That's all I wanted. I didn't need any tax information from any other exchanges.

Coin Ledger is at your side when you need them. Coin Ledger helped me to aggregate my tax info from my crypto exchanges I use and upload it to Turbo Tax. There are some exchanges that don't use a format which works with TurboTax. Coin Ledger is the bridge between these entities for tax time. They also allow me to create a PDF of my tax info which I like to keep as a hard copy in my own records. Their communication with me while getting my account set up and importing my tax info was excellent. I particularly appreciated Seraphim's reaching out via email at a point where I got hung up. Excellent following up and customer service. I highly recommend Coin Ledger. I'll be using their service annually. 👍

Sara Sara, Sara, Sara! What can't I say? She was tremendously helpful, for many many issues and many many days. I tried CoinTracker (CS is not existent, still waiting), Koinly (No support and rejects many transaction downloads). Only thing I hope for in 2024 is to be able to upload PulseChain. I had to do that separately, but Sara helped me every step of the way with everything else, including clearing up all my "Review" items. Give her a raise! She is well deserving and really makes CoinLedger stand out among the other competition.

Outstanding customer service Outstanding customer service. Ben R has been extremely helpful, and I must say very responsive/timely with assisting me with downloading a couple of issues. The issues we really mine but Ben R took to the time to get me through them, rather than just referring me to the FAQ or Help menu's. The program makes it easy to identify potential issues with no associated cost. This is a welcomed change from the last (ZL) tax software I tried to use.

I was having trouble with missing cost… I was having trouble with missing cost basis and uploading certain transactions from 2023. Farouk was the customer service representative that helped me. He was very knowledgeable and helped me get all the transactions uploaded and figure out the missing cost basis. We were able to get everything squared away. I'm not crazy about doing everything through email. id rather do it over the phone. But, Farouk was very good and made the process easy