I was having trouble with missing cost… I was having trouble with missing cost basis and uploading certain transactions from 2023. Farouk was the customer service representative that helped me. He was very knowledgeable and helped me get all the transactions uploaded and figure out the missing cost basis. We were able to get everything squared away. I'm not crazy about doing everything through email. id rather do it over the phone. But, Farouk was very good and made the process easy

Had a great experience using coin… Had a great experience using coin ledger. Software is quite useful however there are instances where we need help reconciling complex transactions as multi-swaps and bridges. Sara from the team helped me sort out all the questions I had and she literally spent a few hours to ensure all my transactions were reconciled. Will certainly use coin Ledger again. Appreciate the great support from Sara!! Highly recommend this software to every crypto user.

Terrible Terrible. All I wanted was to get my taxes from Voyager which went bankrupt. And I had to pay around $45 just to get my report. That's all I wanted. I didn't need any tax information from any other exchanges.

This was my first time using coin… This was my first time using coin ledger. I had trouble downloading files. Emailed customer service and got a quick response from Ben R. He was very quick to respond and was very helpful with detail instructions. I was driving at the time so I could not download my file so he helped me with it. Email it to me as a file. Saved me so much time and I was very grateful for it. Highly recommended and appreciated.

Coin Ledger is at your side when you need them. Coin Ledger helped me to aggregate my tax info from my crypto exchanges I use and upload it to Turbo Tax. There are some exchanges that don't use a format which works with TurboTax. Coin Ledger is the bridge between these entities for tax time. They also allow me to create a PDF of my tax info which I like to keep as a hard copy in my own records. Their communication with me while getting my account set up and importing my tax info was excellent. I particularly appreciated Seraphim's reaching out via email at a point where I got hung up. Excellent following up and customer service. I highly recommend Coin Ledger. I'll be using their service annually. 👍