Shaun
GBSara Sara, Sara, Sara! What can't I say? She was tremendously helpful, for many many issues and many many days. I tried CoinTracker (CS is not existent, still waiting), Koinly (No support and rejects many transaction downloads). Only thing I hope for in 2024 is to be able to upload PulseChain. I had to do that separately, but Sara helped me every step of the way with everything else, including clearing up all my "Review" items. Give her a raise! She is well deserving and really makes CoinLedger stand out among the other competition.
cryptouser
GBHad a great experience using coin… Had a great experience using coin ledger. Software is quite useful however there are instances where we need help reconciling complex transactions as multi-swaps and bridges. Sara from the team helped me sort out all the questions I had and she literally spent a few hours to ensure all my transactions were reconciled. Will certainly use coin Ledger again. Appreciate the great support from Sara!! Highly recommend this software to every crypto user.
Ronald
GBCoinLedger goes above and beyond for Crypto reporting CoinLedger helped me figure out what TurboTax should have done in the first place! Much appreciation for CoinLedger as the problem was not caused by them. If you are using 2023 TurboTax Premium and have Crypto investments to report, the instructions in TurboTax do not include CoinLedger and do not provide ANY explanation as to why not. CoinLedger support figured out how to correctly import the transactions using a CSV file and selecting TurboTax Online as the format. NOTHING about this anywhere on the TurboTax site or their help system (which is horrendous). Again, thank you, CoinLedger for helping me through this mess.
Darryl Piatt
GBSo far so good So far so good, prompt customer service with multiple e-mails answering questions and providing links that were needed to complete tax. Helped with log onto issues, and we are hoping program will do the mess of our tax going back 3 years with many trades and transfers.
jamie
GBCoinledger customer service is GREAT! Coinledger customer service is top-notch and very transparent. I had issues uploading trade activity and they were extremely helpful as well as being very honest about what to expect on their platform. The answers to my questions are always very detailed and answered on a timely basis. I highly recommend Coinledger.