Very good customer service I was shocked by the quality of the customer service of SSL.com. When I reached out for help on an issue, a support officer (PHOENIX) answered almost instantly, giving very detailed information. He/she didn't just fetch some vaguely relevant article or say "No, we can't do that" like some other companies would. Instead, he/she made sure that the articles I received were helpful, and clarified information that he/she is unsure about with their team. I'm only doing pre-purchase research this time, but I would definitely purchase their products when I'm ready!

My eSigner PIN not working My eSigner PIN not working. I started an online chat and it finds Crisanto, who helps me reset my account PIN and fix another issue in my account as well. It's not something easy and we had follow-up emails back and forth to have it finally figured out, and Crisanto is really helpful. It's now working as a charm.

Top! Top! Jolene was very helpful! Very nice - even for smaller customers :-)

Jolen from SSL is awesome Jolen's probably worked around the clock to address the Company's urgent SSL renewal needs. He's very responsive and gets us to the finish line. His communication is excellent. THANK YOU!

Because of technical limitations by… Because of technical limitations by Microsoft we was forced to acquire eSigner even when other why USB token would be enough for our use case. Luckily JOLEN helped us to get deal which does not ruin our budget but generated new sales for SSL.com which I call as win-win situation. Thank you.