S/MIME Certificate Bought a S/MIME certificate for my email address and ran into a couple of problems. Crisanto from SSL's support was very responsive and helped me fix my issue. 10/10 would recommend if you need that type of certificate.

SSL Certificate for the Newb I had never created/installed an SSL certificate, but due to a medical issue was forced into it. Not knowing what to even ask, Phoenix provided a zoom meeting and walked me through the process - much better than just verbal instructions. There were a couple of issues (not all mine), but the fact that you stuck with me and we were able to get my website back up was very much appreciated.

Jolen from SSL is awesome Jolen's probably worked around the clock to address the Company's urgent SSL renewal needs. He's very responsive and gets us to the finish line. His communication is excellent. THANK YOU!

It was my first-time installing… It was my first-time installing certificate. I was straggling little bit. I raised a support ticket and Phoenix was very helpful. guided me step by step installation went thru successfully, Thank you Phoenix

Very good customer service I was shocked by the quality of the customer service of SSL.com. When I reached out for help on an issue, a support officer (PHOENIX) answered almost instantly, giving very detailed information. He/she didn't just fetch some vaguely relevant article or say "No, we can't do that" like some other companies would. Instead, he/she made sure that the articles I received were helpful, and clarified information that he/she is unsure about with their team. I'm only doing pre-purchase research this time, but I would definitely purchase their products when I'm ready!