Jolen has provided a nice explanation… Jolen has provided a nice explanation and promised to send documentation on the code-signing solution.

Because of technical limitations by… Because of technical limitations by Microsoft we was forced to acquire eSigner even when other why USB token would be enough for our use case. Luckily JOLEN helped us to get deal which does not ruin our budget but generated new sales for SSL.com which I call as win-win situation. Thank you.

My eSigner PIN not working My eSigner PIN not working. I started an online chat and it finds Crisanto, who helps me reset my account PIN and fix another issue in my account as well. It's not something easy and we had follow-up emails back and forth to have it finally figured out, and Crisanto is really helpful. It's now working as a charm.

Phoenix was fast to get to my problem… Phoenix was fast to get to my problem and provided clear instructions.

I recently had the pleasure of working… I recently had the pleasure of working with Jolen Sebala on an SSL certificate issue and I must say, it was an outstanding experience. Jolen demonstrated not only in-depth knowledge and expertise in the field but also an exceptional level of customer service. It's rare to encounter such a dedicated engineer who not only addresses the immediate concerns but also anticipates potential future issues and provides comprehensive guidance to prevent them. I am thoroughly impressed and sincerely appreciate the high standard of professional service provided by Jolen. It’s professionals like Jolen Sebala that create trust in SSL services and customer loyalty.