Michael Bronfman
ILI recently had the pleasure of working… I recently had the pleasure of working with Jolen Sebala on an SSL certificate issue and I must say, it was an outstanding experience. Jolen demonstrated not only in-depth knowledge and expertise in the field but also an exceptional level of customer service. It's rare to encounter such a dedicated engineer who not only addresses the immediate concerns but also anticipates potential future issues and provides comprehensive guidance to prevent them. I am thoroughly impressed and sincerely appreciate the high standard of professional service provided by Jolen. It’s professionals like Jolen Sebala that create trust in SSL services and customer loyalty.
ImageToMosaic Software
FRJOLEN Gives me good advice for the… JOLEN Gives me good advice for the choice of my code certificate. Thx
Aaton
GBKervin was exceptional Kervin was exceptional. Answered all my questions -- and I had a lot of them. So was Carlo and also Crisanto back in January when I needed a credit.
JYD
GBJolen from SSL is awesome Jolen's probably worked around the clock to address the Company's urgent SSL renewal needs. He's very responsive and gets us to the finish line. His communication is excellent. THANK YOU!
Leon Cao
GBVery good customer service I was shocked by the quality of the customer service of SSL.com. When I reached out for help on an issue, a support officer (PHOENIX) answered almost instantly, giving very detailed information. He/she didn't just fetch some vaguely relevant article or say "No, we can't do that" like some other companies would. Instead, he/she made sure that the articles I received were helpful, and clarified information that he/she is unsure about with their team. I'm only doing pre-purchase research this time, but I would definitely purchase their products when I'm ready!