Kervin was exceptional Kervin was exceptional. Answered all my questions -- and I had a lot of them. So was Carlo and also Crisanto back in January when I needed a credit.

Jolen has provided a nice explanation… Jolen has provided a nice explanation and promised to send documentation on the code-signing solution.

S/MIME Certificate Bought a S/MIME certificate for my email address and ran into a couple of problems. Crisanto from SSL's support was very responsive and helped me fix my issue. 10/10 would recommend if you need that type of certificate.

Very good customer service I was shocked by the quality of the customer service of SSL.com. When I reached out for help on an issue, a support officer (PHOENIX) answered almost instantly, giving very detailed information. He/she didn't just fetch some vaguely relevant article or say "No, we can't do that" like some other companies would. Instead, he/she made sure that the articles I received were helpful, and clarified information that he/she is unsure about with their team. I'm only doing pre-purchase research this time, but I would definitely purchase their products when I'm ready!

Top! Top! Jolene was very helpful! Very nice - even for smaller customers :-)