Phoenix was fast to get to my problem… Phoenix was fast to get to my problem and provided clear instructions.

Very good customer service I was shocked by the quality of the customer service of SSL.com. When I reached out for help on an issue, a support officer (PHOENIX) answered almost instantly, giving very detailed information. He/she didn't just fetch some vaguely relevant article or say "No, we can't do that" like some other companies would. Instead, he/she made sure that the articles I received were helpful, and clarified information that he/she is unsure about with their team. I'm only doing pre-purchase research this time, but I would definitely purchase their products when I'm ready!

Because of technical limitations by… Because of technical limitations by Microsoft we was forced to acquire eSigner even when other why USB token would be enough for our use case. Luckily JOLEN helped us to get deal which does not ruin our budget but generated new sales for SSL.com which I call as win-win situation. Thank you.

Jolen has provided a nice explanation… Jolen has provided a nice explanation and promised to send documentation on the code-signing solution.

Excellent and fast service! I received excellent service from Crisanto. We were having issues with our EV Code signing certificate which was recently renewed and he helped us sort things out within a mere few hours and the new certificate worked perfectly in our build pipeline on the first try.